About the position
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom. We are looking for experienced Software Engineer to join our technology-based program supporting a key Government customer.
Responsibilities
- Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants
- Develop, test and deploy updates to ServiceNow based on customer requirements
- Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow
- Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests
- Identify system deficiencies and recommend solutions
- Maintenance and continuous improvement of the processes, standards, policies, working methods and tools
- Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible
- Ensure tool configuration consistency across Development, Testing, Integration, and Production environments
- Participate in on-going production support and end user support
- Document testing and maintenance of system corrections
- Research, understand, and develop using new technologies and standards as needed
- Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software
- Involved in planning of system and development deployment as well as responsible for meeting software compliance standards
- Evaluates interface between hardware and software, operational requirements, and characteristics of overall system
Requirements
- A minimum of eleven (11) years relevant experience with Bachelor's or Master's degrees; without a degree, thirteen (13) years of relevant experience is necessary.
- Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.
- Proven significant success developing ServiceNow products using JavaScript and other coding applications
- Database Administration (Oracle or MYSQL) experience
- Ability to efficiently and appropriately estimate work effort requirements
- Ability to communicate effectively through written and verbal methods
- Ability to handle multiple tasks and meet deadlines
- Ability to work independently and in a team environment
- Able to adapt to a constantly changing environment
- Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand
- Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required
- High degree of initiative, creativity, and technical ability to function on this team required
- Ability to identify issues and implement corrective actions
- Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task
Nice-to-haves
- ServiceNow Certified System Administrator (CSA)
- The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.
- Experience with Java, Ruby, DevOps and DevSecOps
Benefits
- Health, dental, and vision insurance
- Health savings accounts
- 401(k) savings plan
- Disability coverage
- Life and accident insurance
- Employee assistance program
- Legal plan
- Discounts on home, auto, and pet insurance
- Paid time off
- Paid holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Federal and state sick leave
- Company recognition program
