About the position
We are Skyward. That is, a love for people, for improvement, for human advancement through information technology. We are a people-centered business with a desire to serve others. We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents. And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission. We stand by our values, and we won't compromise on any of them. Integrity: We're conscientious, intentional, and empathetic. Our words and actions align. That's our character. Please don't ask us to play another part, we're poor actors. Compassionate: If we may borrow a quote from Theodore Roosevelt: "No one cares how much you know until they know how much you care." Because our team is thoughtful and supportive, caring deeply for each other, our clients, and our work, this comes naturally. Inquisitive: We remain students by failing openly and turning lessons into solutions. Unconventional: For us, life isn't what happens outside of work. Work happens inside of life and our culture erases the line often dividing the two. Authentic: Made possible only because we embody the values listed above. We're relaxed and fun yet intensely curious and driven. Team members are placed with thought, care, and precision to ensure that Trust, Truth, and Transparency continue to represent our brand. Because of that, we continue Onward, Upward, and Skyward. We need a Software Engineer. Would your friends say you've got a talent for dissecting complex problems until they tap out? Maybe you've even been told (more than once) that you care way too much about modernizing outdated systems, especially the ones powering public services <yawn>. If you're the kind of backend engineer who gets a kick out of building systems that are both elegant and impactful, we've got good news: we're not bored, we're impressed, and we want you on our team. Come join us if you're motivated to learn from others, to learn from mistakes, to be part of a future-looking and growth-oriented team. Let's go Skyward together.
Responsibilities
- Be on a team supporting the Centers for Medicare and Medicaid Services (CMS) endeavor to modernize enterprise systems' access, reducing manual effort, improving data accuracy, and enhancing transparency for stakeholders.
- Utilize cutting-edge NLP and LLM techniques.
- Stay up to date with technology and customer experience best practices, to include artificial intelligence (AI), chatbots, and customer feedback tools.
- Write effective, scalable code.
- Work extremely closely with human centered design experts to implement solutions that are intuitive, responsive, and personalized to each customer's needs.
- Develop back-end components to improve responsiveness and overall performance.
- Investigate and debug test failures throughout, updating tests or reporting bugs as necessary and provide test coverage analysis based on automation results.
- Collaborate with various departments such as customer support, marketing, and product development to identify and address customer pain points, optimize customer journeys, and create a seamless experience across all touchpoints.
Requirements
- At least 3 years of experience coding in Python.
- At least 3 years of experience with front-end technologies (Typescript, Javascript and React.js).
- Familiarity and knowledge of DevOps / DevTestOps / DevSecOps best practices.
- Strong knowledge of CI/CD practices and tooling, with hands-on experience automating build, test, and deployment workflows.
- Solid understanding of how to build pipelines that are scalable, maintainable, and integrated with testing frameworks, code quality checks, and security gates.
- Experience with containerization technology (I.e., Docker or Kubernetes).
- REST API Experience.
- Understanding of one or more different agile methodologies, including Scrum, Lean, or SAFe.
- Strong interpersonal and communication skills necessary to work effectively with various stakeholders.
Nice-to-haves
- You've got AI chops.
- You've previously supported the Centers for Medicare and Medicaid Services (CMS).
Benefits
- Medical, dental, vision insurance (fully paid for employees)
- 15 days of paid leave
- 7 days of sick leave
- 2 days bereavement leave
- 11 paid Federal holidays
- Up to 40 hours for jury duty
- 401K with 4% employer contribution (and no vesting period)
- Up to 4 weeks of paid paternity and maternity leave
- Company provided laptop
- $5,000 per year for professional development
- $600 per year for technical supplies and equipment
- $2,000 referral bonus
- Life and disability insurance
- HSA and FSA
- Legal Shield and ID Shield
- Voluntary Benefits
- Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions.
