About the position
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential. At ASM, the Software Engineering team works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware. Come join our team and have the opportunity to support Advance software for cutting edge tech, see your work have real results by driving the most advanced HW in the SEMI industry, work with a global team full of talented Field Software Engineers, be part of the team that leads the next generation of SEMI manufacture control Software technology and trends, and work where the customers are present.
Responsibilities
- Support SW Design Engineers in development, testing, deployment, maintenance and improve software for our semiconductor manufacturing equipment
- Able to triage mechanical, electrical and software bugs
- Responsible to manage escalation calls with field support engineers and customers at local level
- Work with QA / Support team to add replicated bugs to regression
- Work with customer to write correct specs for features and help with fixing bugs and develop small features if possible
- Author, revise, and review system specifications, software designs, test plans, and other software documentation.
- Investigate & troubleshoot both internal and external inquiries, questions and problem reports. Offer problem analysis, solutions, or alternatives as a result of these investigations.
- Participate in system design teams.
- Be the eyes and ears of the customer, align on priorities
- Work with customer to upgrade tools to the latest SW version and run the customer specific use cases before the upgrade happens
Requirements
- Strong analytical and problem solving skills
- Some software development skills in one or more general purpose programming languages: C++, C#, Python
- Being able to read code and step through a debugger/IDE
Nice-to-haves
- Educational background in Computer Science/Computer Engineering or equivalent
- 10+ years' in software problem solving
- Experience working with software for Machine Control (including Semiconductor equipment)
- Developing for Windows and Real-time Operating Systems
- Multi-threaded applications
- Real-time software
- Graphical User Interfaces
- Device drivers or other interrupt driven software
- Data Communications, Networking and EtherCAT
- Complex dynamic scheduling algorithms with deadlocks avoidance
- Knowledge of programming tools such as text editors, debuggers, application builders and configuration management tools.
- Ability to read code and understand the functionality implemented and the ability to translate the functionality into another piece of software
- Comprehend software documentation including specification and design documents, communication interface specific and API description