About the position
As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation. We aim to revolutionize user insight discovery through the power of AI. The team is highly collaborative and data driven. We work closely with engineering, machine learning, design, executives, and other cross-functional partners. Are you an exceptional Senior Product Manager ready to revolutionize how users discover insights? We're seeking a visionary leader to own the user journey, product strategy, and customer experience (CX) for PitchBook's AI & Conversational Search capabilities within our platform. This role sits at the intersection of UX innovation and AI-powered discovery, focused on defining high-value natural language workflows and translating them into impactful product outcomes and business value.
Responsibilities
- Define and own the end-user problem space for conversational search, identifying unmet needs and target personas to build new and valuable solutions
- Identify and validate high-impact, natural-language workflows through user research, log analysis, and rapid, iterative experimentation, ensuring a data-driven approach to product development
- Define and maintain a use-case playbook to guide model training, prompt design, and intuitive UX conventions, driving consistency and excellence
- Design model-driven UX patterns, including error states, confidence indicators, and feedback loops that enhance user trust and satisfaction
- Partner with domain Product Managers to prioritize data integrations that enable valuable, answerable queries for our users
- Iterate with bias for action to consistently seek product-market-fit, measure business impact, and optimize for growth
- Support the vision and values of the company through role modeling and encouraging desired behaviors
- Participate in various company initiatives and projects as requested
Requirements
- You are a seasoned product leader with a proven track record of transforming ambiguous challenges into clear, actionable product solutions, especially within the AI and search landscape
- 5+ years of progressive product management experience, with expertise in search, analytics, or AI-powered workflow tools
- Proven ability to lead user discovery and shape ambiguous problem spaces into focused product scopes
- Strong UX intuition in AI-assisted workflows where output quality can vary, while delivering experiences that scale and delight users
- Experienced leading cross-functional teams through all stages of AI product development lifecycle across engineering, machine learning, design, data operations, research, marketing, and finance teams
- Strong familiarity with Large Language Models (LLMs), search systems, model evaluation methodologies, and iterative refinement processes
- Hands-on experience working effectively with both structured and unstructured data types
- Demonstrated experience collaborating with executive leadership, aligning product initiatives directly with overarching business strategy and objectives
- Bachelor’s degree or equivalent experience required
Benefits
- Comprehensive health benefits
- Additional medical wellness incentives
- STD, LTD, AD&D, and life insurance
- Paid sabbatical program after four years
- Paid family and paternity leave
- Annual educational stipend
- Ability to apply for tuition reimbursement
- CFA exam stipend
- Robust training programs on industry and soft skills
- Employee assistance program
- Generous allotment of vacation days, sick days, and volunteer days
- Matching gifts program
- Employee resource groups
- Subsidized emergency childcare
- Dependent Care FSA
- Company-wide events
- Employee referral bonus program
- Quarterly team building events
- 401k match
- Shared ownership employee stock program
- Monthly transportation stipend
