Sr Software Engineer (ADEM, Windows/Mac End-point)

About the position

Palo Alto Networks' ADEM (Autonomous Digital Experience Management) group is seeking an accomplished Senior Software Engineer with expertise in developing client-side software for Windows and macOS. You will be part of a world-class engineering team working on innovative solutions in the ADEM domain, focusing on building robust, efficient, and scalable agents for monitoring and enhancing digital experiences. You will collaborate with a multi-functional team of engineers to design and develop software systems that address complex challenges in the ADEM space, driving performance and reliability across diverse environments.

Responsibilities

• Responsible for complete software development process including requirement analysis, design, development, deployment, and support
• Collaborate with other cross functional teams in order to create tight integrations of product features and infrastructure
• Write clean, testable, readable, scalable and maintainable code that scales and performs well for thousands of customers
• Participate actively and be a factor to design and development discussions
• Identify areas for improvement within the team and actively push for positive change through new initiatives or optimizations

Requirements

• 5+ years of solid experience in programming, design, and development, with a focus on client-side software for Windows and macOS
• Strong understanding of system-level programming, including OS-specific features, file systems, and inter-process communication
• Extensive hands-on (expert level) programming skills in C++, C#, Objective-C, or Swift, with experience building and optimizing desktop applications for Windows, macOS and Linux platforms
• Proven expertise in developing cross-platform software solutions, including experience with native SDKs for Windows and macOS
• Experience in building multithreaded, concurrent, and performance-optimized applications, with a focus on reliability and low resource consumption
• Strong understanding of network protocols (TCP/IP, HTTP/HTTPS), socket programming, and VPN technologies
• Familiarity with software deployment, auto-update mechanisms, and version management on client devices
• Knowledge of telemetry data collection, including logs, metrics, and traces, and integration with client-side observability tools
• Experience in designing intuitive user interfaces and seamless background processes, ensuring minimal disruption to end-user activities
• Exposure to CI/CD pipelines and tooling specific to desktop application development (e.g., Jenkins, GitLab CI/CD), and automated testing frameworks for Windows and macOS
• Strong knowledge of system security, including encryption, secure communication, and client-side security best practices
• Experience with packaging, signing, and distributing client software through channels like Windows Installer (MSI), Windows Store, and Apple’s Developer tools and App Store
• Familiarity with performance monitoring, troubleshooting tools, and system diagnostics on both Windows and macOS
• Knowledge of network infrastructure and security concepts is a plus
• M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent

Benefits

• FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees
• Mental and financial health resources
• Personalized learning opportunities