About the position
Comcast Business Public Sector IT is an organization within Comcast's Technology and Product Division and largely located on the east coast (greater Philadelphia and the DC area). We own the IT applications and infrastructure supporting the Comcast Business Public Sector LOB serving federal and state agencies. Comcast Business is growing and adding a brand-new team to support our government vertical and looking for some hard-working innovators to join us! Do you want to be first in to help standup and scale a new IT organization in a large fast-growing company? Do you like working in a start-up mode where you can leverage your innovation, collaboration, and 'doing what it takes' skills to grow our business? Do you like big challenges and working within a highly motivated team environment? Do you thrive on solving problems that lead to unblocking issues with a service and or technology?
Responsibilities
- Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.
- Designs new software and web applications, supports applications under development and customizes current applications. Develops software update process for existing applications. Assists in the roll-out of software releases.
- Trains junior Software Development Engineers on internally developed software applications.
- Oversees the researching, writing and editing of documentation and technical requirements, including evaluation plans, test results, technical manuals and formal recommendations and reports.
- Keeps current with technological developments within the industry. Monitors and evaluates competitive applications and products. Reviews literature, patents and current practices relevant to the solution of assigned projects.
- Provides technical leadership throughout the design process and guidance with regards to practices, procedures and techniques. Serves as a guide and mentor for junior level Software Development Engineers.
- Assists in tracking and evaluating performance metrics. Ensures team delivers software on time, to specification and within budget.
- Works with Quality Assurance team to determine if applications fit specification and technical requirements.
- Displays expertise in knowledge of engineering methodologies, concepts and skills and their application in the area of specified engineering specialty.
- Displays expertise in process design and redesign skills. Presents and defends architectural, design and technical choices to internal audiences.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance.
Requirements
- College degree in business or technical discipline; or equivalent work experience.
- 5 yrs hands-on experience with CSG Singleview / Encompass Billing Platform as a solution designer / subject matter expert is required.
- Strong analytical and problem-solving skills.
- Familiar with Oracle, RHEL, Web Services.
- Experience with billing platforms and their day-to-day operations.
- SQL Query, programming experience (C++, Perl Script, PL/SQL, Java Script).
- Ability to interact professionally with all levels in the company.
- Excellent verbal and written communication skills and accompanying organizational and follow-up skills.
- Advanced SQL query ability, ad-hoc reporting and billing systems operations and development experience a must.
- Must be detail-oriented and willingness to continually self-educate.
Nice-to-haves
- Successfully pass the Homeland Security Presidential Directive 12 (HSPD-12) security process or other clearances as needed.
Benefits
- An array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.
