About the position
Are you ready to revolutionize how AWS empowers its global sales force? Join us in building the future of sales enablement through AI and innovative solutions! At Worldwide Field Enablement, Analytics and Product Operations (WWFE), we're on a mission to transform how 50,000+ AWS Field Sellers achieve peak performance. As part of SMGS Operations, we're probably the largest sales enablement organization globally, and we're not just creating content - we're building the next generation of AI-powered sales tools. We're tackling exciting challenges like: 1. Field360: Our revolutionary Sales Guidance and Insights platform 2. Atrium: Sophisticated target audience platform 3. AI Agents: Delivering real-time, intelligent communications And more initiatives on the horizon! Our dynamic team of Data Engineers, Software Engineers, and BI Engineers is looking for a Technical Program Manager who can drive complex technical programs and shape the future of sales enablement. Working closely with our sister organization AFX (CRM systems), you'll lead the charge in software development, AI initiatives, and cross-organizational collaboration.
Responsibilities
- Owns large, complex technical programs (Skills Management, Atrium, Slack integrations, AI Agents)
- Manages lifecycle of complex cross-functional technology initiatives
- Drives timely decisions and unblocks teams to increase speed of delivery
- Creates predictable process paths and streamlines excess processes
- Understands system limitations, scaling factors, and architectural decisions
- Reviews and influences technical design decisions
- Partners with engineering teams to determine project priorities
- Ensures architecture scales to match business needs
- Drives crisp decisions about project priorities
- Communicates effectively with Directors and VPs
- Drives effective decision-making through clear communication, data-driven insights, and skillful navigation of technical trade-offs while building strong stakeholder relationships and mentoring others.
Requirements
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 7+ years of working directly with engineering teams experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Nice-to-haves
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
Benefits
- Comprehensive medical, financial, and other benefits
- Equity and sign-on payments as part of total compensation package
- Flexible working culture that values work-life harmony
- Mentorship and career growth opportunities
