Systems Administrator

About the position

As an S&C Electric team member, you'll work on projects that have real-world impact. You'll help transform the grid for resilient and reliable power worldwide. S&C has more than a 100-year history of innovation and has been 100% employee-owned since 2012. We continue this legacy as a trusted, forward-thinking leader in the electrical industry. You will advance a safer, more reliable, and more resilient electrical grid. Our products help the grid adapt to severe weather and transition to clean energy. We're big enough to be a respected industry leader but small enough for you to impact our company directly. Our commitment gives you opportunities to impact on and off the job positively. Join S&C to make an impact on tomorrow's energy challenges and become an employee-owner!

Responsibilities

• Respond to end-user calls to clarify and assist the client with problem resolution and hardware/software needs.
• Engender the confidence of clients that work will be completed at the required level of quality.
• Purchase or assist with acquiring approved hardware and software.
• Follow established IT standard work procedure documentation and best practices; define new standard work as appropriate.
• Manage/support physical and virtual systems and devices, including but not limited to laptops, desktops, tablets, and cellphones.
• Monitor and maintain computing environment health, ensuring compliance with security and configuration policies.
• Package and deploy software, updates, drivers, and configuration policies to endpoint and server systems.
• Identify and correct problems caused by hardware/software failures.
• Investigate, provision, and deploy new technologies and solutions to support business and product growth and development.
• Document configurations, instructions, and troubleshooting guides for Systems Administrator services and supported technologies.
• Complete project tasks as assigned following S&C's established project management methodology and processes/tools.
• Communicate progress on project tasks, issues and resolutions to project managers and supervision.
• Test and document system behavior, performance, and security.
• Work with peers and clients to develop hardware/software standards and implementation strategies.
• Work with IT Leadership to develop financial plans and budgets based on alignment with technological innovation and industry standard advancement.

Requirements

• A 4-year degree in Information Systems / related field or equivalent experience supporting computer systems in an enterprise environment.
• 3 or more years of experience in managing / supporting systems with Intune, Microsoft Configuration Manager (SCCM), Active Directory, Microsoft Entra ID, GPO, and other management software.
• 3 or more years of experience managing / supporting physical and virtual systems in an enterprise environment.
• Ability to read, analyze, configure, and make improvement recommendations with/for Intune, Configuration Manager, Active Directory, and Microsoft 365 technologies.
• Proficiency in managing and troubleshooting various operating systems - Windows, Windows Server, Android, and iOS.
• Proficiency with scripting languages like PowerShell and Bash for automation.
• Ability to send e-mails, schedule meetings, create documents, spreadsheets, and presentations using the Microsoft Office suite.
• Capable of working independently with minimal supervision, as well as in a team environment.
• Capable of embracing diversity and equity to ensure successful contributions towards a respectful and inclusive workplace.

Nice-to-haves

• Microsoft Endpoint Administrator Associate
• CompTIA A+ certification.
• ITIL Foundation certification.
• Strong understanding of network protocols, configurations, and troubleshooting.
• Understanding of security best practices, including firewall configurations, intrusion detection, and vulnerability assessments.
• Proficiency in managing and troubleshooting various operating systems - Linux preferred.
• Ability to create technical and financial analysis and a proposal document.
• Experience with virtualization technologies (e.g., VMWare, Hyper-V, etc.).
• Experience supporting systems in a manufacturing environment.
• Experience in a Microsoft hybrid-identity environment.

Benefits

• Competitive and equitable compensation.
• Annual incentive plan (AIP) eligibility.
• Hybrid working hours (8:00 am - 5:00 pm, Mon-Fri).