About the position
The Technical Product Manager will assume responsibility for the development of the Trunk Tools’ AI platform for construction, leveraging deep experience in building B2B software businesses. The PM will work closely with Engineering, Product, Subject Matter Experts/Advisors, and Leadership in the design, development, and iteration, of the underlying Trunk Tools’ data pipeline, AI tooling, and platform services, which improve productivity for the deskless workforce across their organization. The Technical Product Manager will oversee the most technical aspects of the ecosystem and be responsible for supporting cross-functional teams, identifying business opportunities, conducting discovery, advocating for priorities that balance business and customer objectives, tracking progress against success metrics, managing delivery risks, and keeping stakeholders informed. As the Technical PM, you are responsible for our product’s scalability and will drive its growth, value, and adoption.
Responsibilities
- Serve as the technical Product leader and voice of the customer by conducting regular, structured discovery sessions with customers.
- Manage internal and external expectations around priorities and delivery timelines, using roadmaps to visually stimulate conversation about what we should build and why.
- Constantly advocate for the good of the business in every interaction and decision.
- Collaborate with Implementations, Sales, Marketing, and Ops to ensure a smooth and successful customer experience with any new launch or product iteration.
- Contribute to our scale efforts by establishing and improving our SDLC processes and contributing to best practices.
- Own the processes and tooling to ensure critical data is being captured around customer usage, activity, and adoption.
- Provide consistent feedback to cross-functional teams to constantly optimize customer expectation management, communication, and stabilization.
- Work with the CPO to continue to level up SDLC at Trunk Tools to optimize for data-driven decision making.
Requirements
- 7+ years as a Technical B2B SaaS Product Manager with AI and LLM experience for business applications.
- Experience with construction/real estate technology desired but not required.
- Experience both maturing existing products and incubating new ones from 0 to 1.
- Persuasive, results driven influencer with outstanding interpersonal skills.
- Exceptional verbal and written communicator.
- Ability to partner effectively with C-Suite, VP, and Director-level contacts.
- Team player who can work effectively in teams of technical and non-technical individuals.
- Ability to learn and drive outcomes with minimal supervision.
- Strong sense of empathy and a desire to improve the lives of those who work in the built world.
- Experience working in JIRA to manage the SDLC in a SOC2 Type II environment.
- Must be located in a US time zone (and US or Canada only).
Nice-to-haves
- Experience with construction/real estate technology.
- CSPO and CSM certifications.
Benefits
- Competitive salary and stock option equity packages.
- 3 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance!
- Learning & Growth stipend.
- Flexible long-term work options (remote and hybrid).
- Free lunch provided in the office in NYC & Austin.
- Unlimited PTO; We truly believe in work-life balance.
- IRL / In-Person retreats throughout the year.
