Trading Product Specialist (9:00 AM-6:00 PM CT)

About the position

As a Trading Product Specialist, you will be responsible for servicing clients and client support staff by implementing and using the Orion system to improve trade execution. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.

Responsibilities

• Provide rapid diagnosis of and response to real-time requests associated with trading connected to clients tied to Orion's straight-thru processing mechanism platform - Financial Information Exchange (FIX)
• Provide account servicing, including technical support, and assistance to internal traders, external brokers and associated trade support staff related to general questions, trade research, workflow updates and trading technology in order to support objectives of Orion trading platform
• Deliver training to internal/external clients on the Orion Connect system, including but not limited to new investment advisors in account trading process, existing advisors on new tools and functionality of system, and internal account managers on account trading process
• Collaborate with managers in development of and makes updates to training documentation, including in-person and web-based materials
• Contribute to evaluation, implementation and management of electronic trading platform and assist with projects related to trading system version upgrades
• Assist in gathering requirements from users and create related project specification documents, which include mathematical calculations, business user interfaces, application of system, etc.
• Collaborate with programming team in setting prioritization on quarterly build delivery schedules
• Conduct and participate in quarterly trading system evaluations, including creation of regression test plans (current / future state analysis) for new functionality, and makes recommendation of final solutions; perform quality assurance testing of automated solutions and newly developed workflows and other assignments as necessary
• Participate in periodic disaster recovery testing as it relates to trading related operations

Requirements

• Possess high school diploma, GED or equivalent
• Preferably has a Bachelor's degree in Business Administration, Finance or related field
• Has minimum of 1-3 years of experience in the financial services industry or prior/current employment with Orion; experience in a trading-related role for an investment advisor
• Obtains Orion Industry Certification
• Owns and manages relationships with stakeholders directly and work effectively with people at all levels in an organization

Benefits

• Health coverage on day one
• Dental coverage on day one
• Vision coverage on day one
• Disability coverage on day one
• 401(k) plan with employer match
• Paid parental leave
• Pet benefits including pawternity leave and pet insurance
• Student loan repayment