About the position
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Global Card and Intelligent Payables product team is committed to driving digital payment adoption and creating innovative solutions that help our clients capture and manage spend. The Global Travel Solutions product team manages all solutions and integrations within the T&E space for Global Payment Solutions clients. This role will support the Global Travel Product team by managing relationships with partners who provide our digital card solutions, being the subject matter expert for virtual cards, working with sales to identify opportunities for solution expansion that include virtual cards, and working with B2B product teams to create cross functional solutions. Additionally, this person will always be looking to reduce Bank and client risk, and increase client satisfaction, and drive revenue. The individual must be comfortable working on technical projects, leading multi-discipline project teams, teaching non-technical partners, communicating value internally and externally, conducting stakeholder impact assessments, documenting business requirements and working with partners to create commercialization materials.
Responsibilities
- Manage relationships with partners providing digital card solutions.
- Act as the subject matter expert for virtual cards.
- Work with sales to identify opportunities for solution expansion that include virtual cards.
- Collaborate with B2B product teams to create cross-functional solutions.
- Reduce Bank and client risk while increasing client satisfaction and driving revenue.
- Lead multi-discipline project teams on technical projects.
- Teach non-technical partners about technical aspects.
- Communicate value internally and externally.
- Conduct stakeholder impact assessments.
- Document business requirements.
- Create commercialization materials.
Requirements
- Bachelor's degree.
- 4+ years experience in product management and/or development.
- Direct experience working in Commercial Card or Financial Services industry or payments background.
- Experience managing a critical, large-scale application and third-party relationships.
- Demonstrated experience remediating a highly complex global program/product.
- Tech development experience, understands Agile and the complexities of managing tech resources and budget.
- Ability to make business decisions using general guidance from Legal, risk and industry partners.
- Adept at designing communications to educate Product, Sales, Operations, and Credit partners.
- Strong multi-tasker with ability to manage various projects simultaneously.
- Excellent communication, presentation, and persuasion skills.
- Ability to work on cross-functional, global teams across multiple time zones.
- Flexible and adaptable team player.
- Demonstrated leadership abilities.
- Analytical and creative problem-solving skills.
- Self-starter with a desire to succeed.
Nice-to-haves
- Understanding of Bank of America or similar financial institution.
- Familiarity with Fintech offerings in the card industry.
- Travel industry expertise.
Benefits
- Opportunities to learn and grow.
- Ability to make an impact.
- In-office culture with flexibility.
