UI/UX Designer 2

About the position

Berkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a UI/UX Designer 2 to be responsible for designing customer experiences for a variety of internal and external facing applications. Initiates ownership of the design strategy for multiple digital products, leveraging data and user research to define a seamless experience across platforms. This individual is highly collaborative, hands-on, and partners with various Product, Engineering, and Marketing stakeholders to ensure a customer-focused and engaging experience at every interaction.

Responsibilities

• Makes strategic design decisions based on user needs, business goals, and resources.
• Facilitates conversations and collaborates with technical and non-technical stakeholders, including Designers, Product Managers, Marketing Managers, Architects, and Engineers.
• Conducts user research activities contextually, shares findings with stakeholders, and translates insights into next design iterations. Activities include, but not limited to, usability testing, interviews, and surveys.
• Stays current as an expert on the latest UI/UX practices for mobile and web design. Takes smart risks and champions new ideas based on data and best practices. Advocates for simple, modern design and adherence to design conventions and best practices (e.g., responsiveness, accessibility).
• Iterates the product design cycle, including user research, storyboarding, user journeys, wireframes, prototypes, and tests.
• Translates complex user requirements into simple, intuitive, aesthetic, and enjoyable solutions.
• Collaborates with user acceptance test team to verify all new digital assets and user flows.
• Contributes to Pattern Library to maintain consistency across digital products.

Requirements

• Bachelor's degree in Interactive/User Design or equivalent from four-year college or university required.
• A minimum of five (5) years of experience as a UI/UX Designer with demonstrated ability designing web and mobile experiences for consumers.
• Experience participating in full product cycle, concept to launch.
• Experience designing complex solutions for complete digital environments.
• Hands-on experience using wireframe tools (e.g., Figma, Axure, Photoshop, Illustrator, etc.).
• Experience with IE, Chrome, and iOS platforms.
• Subject matter expert for user experience, visual design, interactive design, user research, information architecture, and design principles.
• Knowledge of major browsers and cross-browser/platform/device compatibility issues.
• Technical acumen with web technologies - HTML, CSS, JS (iQuery, React, Angular, etc.).

Nice-to-haves

• Ability to determine unique and creative solutions to problems within an Agile environment.
• Expert ability to communicate changing requirements or priorities across a project team and achieve timely buy-in.
• Strong presentation skills and ability to defend design decisions with solid rationales based on UX principles, user research, and product knowledge.
• Familiarity with usability heuristics and reviewing products using this methodology.

Benefits

• Work-Life Balance
• Work From Home Program (up to 2 days per week upon eligibility)
• Modern Office Setting
• Free On-Site Fitness Facility
• Free downtown shuttle route
• Two-minute walk from Walnut Creek BART Station
• Three-minute car ride from CA-24 and I-680
• Free On-Site Garage Parking
• Paid Time Off
• Paid Holidays
• Retirement Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program