UI/ UX Designer

About the position

The UI/UX Designer is responsible for the customer journey and front-end experience of the Miele digital platforms. They are part of the Digital UX/UI team whose mission is to create a premium digital shopping experience that drives sales. Through design thinking activities, conducting usability & A/B tests, and studying data, they continuously refine the user experience. This role has an end-to-end responsibility for frontend design, from ideating and prototyping to delivering and optimizing features.

Responsibilities

• Create customer-centric eCommerce customer journeys and translate requirements into brand and product story.
• Design wireframes that consider all use cases and create UI assets for development.
• Participate in Design Thinking workshops to best understand the customer's decision-making process.
• Create A/B tests to gain learnings, conduct competitor reviews and customer surveys, and monitor website data to gain insights for design decisions.
• Partner with Product Owners on features to continuously optimize the user experience, and collaborate closely with IT to ensure technical feasibility and performance.

Requirements

• Ideally university degree in Design, Communications, Marketing, or have similar experience within a related field.
• 3+ years' experience in UX/UI design.
• Digital design portfolio with eCommerce experience.
• Foundational experience working for a premium brand in consumer or FMCG industry.
• Have a collaborative team spirit and always striving to learn new things.
• Experienced in agile ways of working.
• International mindset, and fluent business English.
• Excellent prototyping and design skills and a deep understanding of new software/web technologies.
• Have a customer-centric creative mindset and can review both qualitative and quantitative data to inform design decisions.