About the position
Lloyds Bank International is in an exciting era of growth. We have an outstanding opportunity for a talented Product Designer to join our International Private Banking Digital Channels team. As a UX/UI Product Designer, you'll be responsible for the design process of our international digital banking product from start to finish. With a deep understanding of customer needs and goals, you can act as the lynchpin between product owners, engineers, and customer journey managers, and help build mock-ups through wireframes and prototypes. This is a unique opportunity to improve the journeys in which we engage our thousands of customers, while supporting them with the right products, tools, and services. As a Designer you're empathetic, strategic and collaborative. You understand how to communicate visually and engage through storytelling.
Responsibilities
- Design user-centric interfaces for mobile and web platforms, ensuring seamless and engaging experiences.
- Set guiding principles and success criteria for UX/UI design projects.
- Work as part of an agile team, to help uncover priorities, visualise outcomes, shape and validate designs and define scope.
- Collaborate with Product Owners, Engineers, and other stakeholders to translate business requirements into effective design solutions.
- Make good design decisions by bringing the user perspective to the forefront and challenging the validity of constraints.
- Conduct user research, usability testing, and gather feedback to inform design decisions.
- Create wireframes, prototypes, and high-fidelity designs that align with our brand and user experience standards.
- Support research to make sure we're led by colleague, customer and market insight.
- Communicate with and influence colleagues, including those who come from digital and non-digital backgrounds, to manage expectations and incorporate multiple perspectives.
- Suggest improvements in design processes, systems, and procedures.
- Produce clear, concise, and comprehensive documentation (design specifications, user guides, process documentation).
- Create Minimum Viable Designs for work across digital channels.
- Share knowledge, generate ideas, and embed design principles across product, service, and customer journeys.
- Have customers' needs in mind when defining end-to-end journeys.
- Map out intuitive steps in processes, such as user flows.
- Structure information delivery throughout the journey to define and create page level prototypes and design goals.
- Creating consistency and interaction techniques across channels, such as component design.
Requirements
- Demonstrable experience within Product Design.
- Strong background in designing for digital products, including mobile and web platforms.
- Experience working closely with Engineers to translate designs into developed solutions to meet customer needs.
- Experience of creating contributing design components into a design system.
- An in-depth understanding of competitor analysis, concepting, workshop facilitation, visual design across multiple channels, prototyping, and sketching.
- Interaction design and usability best-practice knowledge.
- User research activity awareness.
- Proficiency with industry standard design and business tools, such as Sketch, Figma, Adobe XD and InVision.
Nice-to-haves
- Familiarity with DevOps practices and tools for continuous integration, delivery, and automation.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
