About the position
As the Vice President of Product, Buyer Experience, you will play a pivotal role in shaping and executing the product vision and strategy for Xometry’s marketplace with a focus on delivering seamless, intuitive, and highly efficient buyer experiences. You will oversee the strategic direction of the product, guiding a high-performing team of product managers, designers, and cross-functional leaders to optimize buyer interactions from discovery through checkout, ensuring that every stage of the buyer’s journey delivers maximum value. This role will require a mix of deep product expertise, strong leadership capabilities, and a thorough understanding of both the buyer’s needs and broader marketplace dynamics. You will lead the development of long-term product strategies, foster cross-functional collaboration, and mentor teams to ensure that Xometry’s marketplace continues to deliver cutting-edge, customer-centric solutions. You will have the opportunity to drive key business outcomes by leveraging data, driving innovation, and aligning product priorities with Xometry’s mission and growth objectives.
Responsibilities
- Develop a comprehensive product strategy for the Buyer Experience team that aligns with Xometry’s overarching business goals.
- Drive the long-term vision for the marketplace, ensuring a low friction buyer journey across all touchpoints.
- Inspire and lead a team of product managers and cross-functional teams to execute against an ambitious roadmap that enhances the buyer experience, optimizes conversions, and supports business growth.
- Work closely with engineering, marketing, design, data science, and sales leadership to ensure alignment on product priorities, roadmaps, and execution.
- Utilize data, market insights, and customer feedback to inform product decisions.
- Lead the design of key performance metrics (KPIs) and continuously monitor the success of initiatives, adjusting strategies as needed.
- Constantly advocate for the buyer’s experience, leveraging customer insights to create exceptional digital experiences that meet the evolving needs of our diverse buyer base.
- Provide strong leadership to the team and act as a liaison between senior leadership and product teams.
- Present key updates, insights, and product opportunities to executive leadership and other stakeholders.
- Drive continuous improvements to the marketplace, focusing on removing friction points, streamlining the path to purchase, and fostering an environment where buyers can make informed decisions quickly.
- Mentor and develop the product management team, fostering a culture of collaboration, accountability, and continuous learning.
Requirements
- At least 10+ years of experience in product management, with a strong track record of success in leading high-performing product teams.
- Prior experience in a VP-level or senior leadership role overseeing product teams.
- Deep experience with digital marketplaces, particularly in B2B, e-commerce, or SaaS environments.
- Proven ability to leverage data and analytics to inform decision-making and drive product performance.
- Extensive experience working across functional areas, including engineering, design, data science, marketing, and customer success.
- Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders and executive leadership.
- Strong strategic thinking, with the ability to set the vision, make high-level decisions, and deliver results that drive company growth and customer satisfaction.
- Proven ability to lead and drive change within a fast-paced, scaling organization.
Nice-to-haves
- MBA or equivalent advanced degree preferred.
Benefits
- Supportive and inclusive work environment.
- Opportunities for personal growth and career development.
