About the position
As the VP of Product Design, you will lead the design team at Clio to solve our most pressing product challenge: creating a unified, 'all-in-one' experience across our expanding portfolio of products. This is not a 'clean hands' role; it requires a leader who is ready to dig into a complex and challenging product landscape. Your success will be measured by your ability to improve our multi-product experience and, in turn, our NPS. Reporting directly to the Chief Product Officer, you will be a key member of the senior leadership team. We need a high-energy, deeply engaged leader who will immerse themselves in our products and our customers' worlds. We are looking for a pragmatic problem-solver who sees design as a critical tool to make our products work better for the people who use them every day.
Responsibilities
- Provide visionary leadership to the product design and research team.
- Drive the creation of a cohesive, multi-product experience that delights our users.
- Hold the design team accountable for delivering measurable improvements.
- Foster a culture of high energy, active collaboration, and ownership.
- Ensure designers are actively talking to customers.
- Revolutionize the relationship between design and engineering.
- Lead the charge in breaking down silos and ensuring design is a proactive, collaborative partner.
- Develop and execute a design strategy that addresses the challenge of creating a unified experience across multiple products.
- Lead and mentor an existing team of 40+ designers and managers.
- Assess the current team and empower them to deliver excellence.
- Dive deep into our products and understand the intricacies of our offerings.
Requirements
- Experience in product design leadership at a high-tech or SaaS software company.
- Strong portfolio showcasing successful product launches and multi-product experience.
- Ability to think and operate at a strategic level while driving execution on a tactical level.
- Proven success unifying disparate product experiences into a single, cohesive user journey.
- Experience developing and scaling a comprehensive design system across a multi-product SaaS portfolio.
- Highly analytical with the ability to derive insights through design dashboards.
- Ability to influence, partner, and communicate cross-functionally with product, engineering, and GTM business teams.
- Proven ability to assess, mentor, and elevate an existing design organization.
Benefits
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
- Hybrid work environment, with expectation for local Clions to be in office minimum 2 days per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- EAP benefits for you and household members, including counseling and online resources.
- 401k matching and Child Education Savings.
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.
