Administrative Assistant - PART TIME - Valley Drive Estates

$47,840 - $49,920/Yr

Humphrey Management - Lexington Park, MD

Part-time - Entry Level

Lexington Park, MD

251-500 employees

Professional, Scientific, and Technical Services

About the position

The Administrative Assistant position at Valley Drive Estates is a part-time role focused on providing exceptional customer service and administrative support within a residential property management environment. The role involves effective communication with residents and staff, maintaining accurate records, and ensuring adherence to community policies and procedures. The position requires a professional demeanor and the ability to manage multiple tasks efficiently.

Responsibilities

• Project a professional image in all aspects of work performance.
• Meet company standards on conduct and attendance.
• Model Mission and Foundations and Service Commitments and Fair Housing laws.
• Demonstrate good communication skills with residents, community, agencies, visitors, and staff.
• Provide excellent customer service.
• Effectively answer incoming calls via telephone and email.
• Follow and explain community policies and procedures to customers.
• Conduct follow-up resident calls to assure customer satisfaction.
• Follow up on outstanding resident issues and concerns.
• Maintain accurate records in Property Manager of requests and responses.
• Order routine supplies and special orders in consultation with the Community Manager.

Requirements

• High school diploma required.
• Prior related administrative experience required.
• Knowledge of general maintenance duties and skills required.
• Attention to detail and the ability to prioritize multiple demands necessary.
• Willingness to be an active team player and respond to multiple interruptions.
• Proficiency with Microsoft Office Suite preferred.

Nice-to-haves

• Business courses or associates degree preferred.
• Excellent sales, verbal, and written communications skills.
• Sales and marketing experience highly preferred.

Benefits

• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Disability insurance
• Paid holidays
• Paid time off
• Vision insurance