Asset Manager

About the position

Atrium Management Company is a growing property management company with properties scattered throughout Florida and Virginia. We've experienced tremendous growth and are seeking an exceptional Asset Manager to join our team. The Asset Manager will play a vital role in overseeing the operational aspects of our properties and ensuring their optimal performance. The ideal candidate has a strong understanding of property management, excellent communication skills, and the ability to effectively manage multiple single-family properties and stakeholders. This position will work on-site at our Lakeland Office along with the Lakeland portfolio Property Manager and Leasing Professional.

Responsibilities

• Manage and resolve escalated customer experience concerns, providing timely and satisfactory resolutions and answer to special requests.
• Assist the Business Development Officer (BDO) with onboarding new properties.
• Oversee renovations.
• Manage Community Capital Projects.
• Provide training to Leasing Professionals and Property Managers on relevant processes and procedures.
• Coordinate client/resident renewal negotiations, ensuring timely communication and addressing any concerns (75 days out).
• Oversee the move-out/move-in process and address any unresolved concerns related to tenant turnover, ensuring a smooth transition and tenant satisfaction.
• Networking and new business acquisitions.
• Input weekly stats and conduct team meetings.
• Approve security deposit claims in compliance with established policies and procedures and handle any disputes.
• Communicate with delinquency specialist.
• Lead the maintenance and management of budgeted occupancy, collections, and expenses.
• Respond to and resolve unexpected problems and handles priority changes in a fast-moving environment.
• Perform reporting and inspections upon client request, including lender appraisals, lender inspections, city/county violations, and property appraiser reports.

Requirements

• Experience as a Property Manager or above is required.
• Real estate license is required.
• Manager in single family housing (preferred).
• Reliable transportation.
• Able to travel to properties in Lakeland area.
• Able to travel to Atrium HQ in Orlando (201 S Bumby Ave) a few times a year for training, meetings and events.

Benefits

• Health, Vision & Dental Insurance
• PTO and Paid Holidays
• Life Insurance and Short-Term Disability Provided
• 401K w/company match
• Bonus Opportunities
• Flexible schedule
• Opportunities for continued internal growth and promotions