About the position
As Assistant Director of Sales, you will fill a vital role by supporting the implementation of the hotel’s total sales and marketing efforts, including securing new Business Travel accounts, maintaining existing accounts, overseeing citywide room blocks and executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction. The ideal candidate will be incredibly friendly, customer centric, love to smile and have FUN in a team environment. This position is an exciting opportunity for an energetic sales leader in the Portland, Oregon market who can appreciate representing a Hilton branded hotel that offers over 45,000 square feet of meeting space including our private 8,500 sq. ft. Executive Meeting Center (EMC) and 477 oversized guestrooms. DoubleTree by Hilton Portland is searching for an experienced and dynamic Assistant Director of Sales & Marketing, to join our professional sales team. Must be a passionate seller and motivator with a proven track record that demonstrates an ability to drive the team to meet financial goals.
Responsibilities
- Assist in leading the strategic planning and execution of the Sales Department’s goals and objectives.
- Utilize prospecting skills and strong business sense to consistently exceed room night and revenue goals.
- Motivate, support and grow a team of Sales Managers.
- Develop and work within the stated budgets.
- Enliven the Westmont Standards within the Department and the hotel.
- Support all Corporate and hotel initiatives as needed.
- Develop and maintain relationships with key clients to produce group and/or convention business.
- Direct the scheduling of conventions and group activities at the hotel.
- Coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
- Execute hotel-level tactical sales and marketing plans to support overall system-wide sales plans/strategies and programs.
- Monitor sales activities/performance to ensure actual sales meet or exceed established revenue plan.
- Provide a professional image at all times through appearance and dress.
Requirements
- 2 or more years of hotel sales management and team leadership experience.
- Excellent verbal and written English communication skills.
- Ability to travel on sales trips out of town for multiple nights.
- Computer literate in MS Word, Excel and PowerPoint.
- Delphi experience.
- Aggressive negotiating skills and creative selling abilities.
- Ability to conduct research on the Internet.
- Effective sales skills to up-sell products and services.
- Knowledge of menu planning, food presentation, banquet and event service operations.
- Ability to manage guest room and meeting space inventories.
- Broad understanding of facility management (sanitation, maintenance, operations).
- Strong customer development and relationship management skills.
- Knowledge of overall hotel operations as they affect the department.
- Knowledge of event technology products and services.
- Knowledge of contract management and legalities.
- Strong problem-solving skills.
- Strong organizational skills.
- Strong presentation and platform skills.
- Strong persuasion and influence skills.
- Ability to use standard software applications and hotel systems.
- Effective decision-making skills.
