Assistant Manager, Product, South Coast Plaza

About the position

We are looking for an Assistant Manager who will serve as a brand ambassador and business leader, with a focus on delivering extraordinary experiences for our internal team and clients. They will play a vital role in driving the business of their respective product category(ies), coaching, and managing a team of diverse salespeople, and will work closely with the Boutique Director by imparting critical business knowledge. The Assistant Manager will be responsible for fully owning and driving the business within one of the following categories: Handbags and Small Leather Goods Category, RTW Category, Costume Jewelry and Other Accessories.

Responsibilities

• Through spending time on the selling floor, coach and always inspire team to deliver an elevated client experience for all clients.
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork.
• Provide initial and frequent ongoing training and development for all team members, including CHANEL savoir faire, product details and service delivery.
• Drive all aspects of the assigned product category, including analysis, reporting, assortment planning, and partnership with Home Office buying team.
• Run product category and lead team with agility and resilience, continuously improving based on key performance indicators and lessons learned.
• Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events.

Requirements

• Minimum 3 years of related experience.
• Bachelor’s degree (preferred).
• Ability to lift 15 lbs.
• A flexible schedule with the ability to work late nights, weekends, and some holidays.

Nice-to-haves

• Ability to thrive in a team environment and work collaboratively.
• Understanding of, and passion for client experience.
• Excellent communication skills.
• Foreign language skills are preferred but not required.
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
• Curiosity and desire to learn and grow professionally within the world of CHANEL.

Benefits

• Wellbeing resources including dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
• Family and caregiving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership).
• Generous paid time off policies to include vacation, holiday, sick and volunteer days.
• 401K and other incentives.
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.