About the position
The Assistant Store Manager is responsible for supporting the Store Manager in all aspects of store operations, ensuring a positive customer experience, efficient inventory management, and a well trained team. This role involves overseeing daily operations, maintaining store standards, and leading the team to achieve sales goals. The Assistant Store Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
Responsibilities
- Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage.
- Train and coach team members to provide exceptional customer service and engagement.
- Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms.
- Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations.
- Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks.
- Foster a positive and productive work environment.
- Monitor sales performance and implement strategies to achieve sales targets.
- Collaborate with the store manager to create and implement effective marketing and promotional campaigns.
- Maintain a clean and organized store environment.
- Perform other duties as may be assigned.
Requirements
- High school diploma or equivalent.
- Excellent communication and organizational skills.
- 2-4 years of retail experience as an Assistant Manager.
- 3-5 years of retail experience.
- Ability to work a flexible schedule including nights and weekends.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
Benefits
- Health and dental insurance
- Paid vacation
- 401(k) plan
- Paid training
