About the position
We are looking for an Associate User Experience Designer to join our integrated, cross-functional team. This role is a hybrid position that requires days on site at our main office, on occasion at the hospital, and work from home. This is a special opportunity to contribute to the innovation and delivery of our digital touchpoints across web and mobile, helping us fulfill our mission of healing humanity through science and compassion, one patient at a time. As a practitioner of human-centered, data-informed design, the Associate User Experience Designer will contribute end-to-end to deliver solutions that are effective, meaningful, and pleasurable for the intended users: externally for patients and their families, internally for medical professionals. This position will work collaboratively within the software development team to build and enhance our digital products, helping to conduct design research, and present work to Executive Leadership.
Responsibilities
- Help with the design, operation, and functionality of SHC products from conception to implementation
- Create and assist with user interfaces, interactions and flows to improve overall user productivity and experience
- Contribute to the design group's efforts to enhance the appeal of the organization's online offerings
- Create, assist and develop interaction design spec documents including conceptual models, user flow diagrams, wireframes, page schematics, mockups and prototypes
- Work closely with the senior designs and development team to help create visually appealing and user friendly internal/external company web pages including graphics, animation and functionality
- Work closely with the design and development team to implement pages or applications into production; partnering to resolve implementation issues
- Design web page layout and online content, user interface graphics, icons, color schemes, content and infrastructure for new product release and new web-hosted product offering
Requirements
- 1 - 2 years' experience in User Experience design or similar discipline
- Experience generating insights through advanced research practices and continuous discovery
- Ability to cultivate shared understanding through facilitation, sketching, workshops, patient engagement
- Ability to communicate user experience through patient personas, stories, journeys maps
- Ability to iterate toward optimal solutions through experiments and prototypes
- Ability to communicate and document design decisions and collaborate closely with other team members
Nice-to-haves
- Experience on projects that required knowledge of mobile platform requirements, internet/web requirements, CMS, design tools
- Solid understanding of user-centered design principles and Design Thinking methodology
- General understanding of UX design for mobile and web, responsive, accessibility standards
- Proficiency with design tools such as Adobe AEM, XD, Sketch, or similar programs
- Degree in Graphic Design, Design Communication, Human-Computer Interaction, or equivalent experience
Benefits
- 401k
- health_insurance
- dental_insurance
- vision_insurance
- paid_holidays
- tuition_reimbursement
- flexible_scheduling
