Automotive Assistants & Service Managers

Mavis Tire - Pittsfield, MA

Full-time - Entry Level

Pittsfield, MA

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

The Automotive Assistant & Service Manager position at Mavis Tires & Brakes involves overseeing the efficient operation of the automotive repair shop, ensuring high-quality service and customer satisfaction. The role includes responsibilities such as scheduling work for technicians, managing parts orders, and maintaining shop safety and cleanliness. The Service Manager component focuses on customer interaction, assisting with tire selections and automotive services, requiring strong sales skills and automotive knowledge.

Responsibilities

• Schedule mechanics/technicians' work
• Order parts for repairs
• Ensure quality and timely completion of jobs
• Maintain safety of personnel
• Oversee housekeeping of the shop
• Assist customers with tire selections
• Provide under-car repair service recommendations
• Utilize up-selling techniques in sales interactions

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• 1 year of experience in automotive parts and/or tire sales
• 1 year of experience in automotive repairs/maintenance
• Basic math and PC skills
• Knowledge of under-car repairs, alignments, tires, and exhaust systems
• Basic supervisory/leadership skills

Nice-to-haves

• Prior sales experience in automotive products/services
• Excellent interpersonal skills
• Outgoing and personable demeanor

Benefits

• Competitive weekly pay
• Weekly incentive compensation
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with employer match
• Paid vacations
• Paid time off
• Paid holidays
• Life insurance
• On-the-job training
• Opportunities for career growth and advancement