Under general supervision, but in line with established PC&HC policies and procedures, provide behavioral health consultation to children, adolescents, adults and families in order to improve psychosocial functioning.
Represent PC&HC to patients/visitors in a caring, courteous, and professional manner.
Provide prompt, efficient and accurate patient service.
Work closely with the primary care team to deliver an integrated model of patient care to the patient population.
Assist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management and patient education to improve self-management of chronic disease.
Provide brief intervention, assessment and consultation at request of Providers.
Counsel and educate patients on personal issues, such as disease management, mental illness, poverty, abuse and addiction to improve the client’s overall well-being.
Evaluate crisis situations; intervene and treat appropriately.
Interview families, individuals and groups and assess their needs.
Conduct individual, family and group therapy, outreach and crisis intervention.
Perform psychosocial evaluations and develop a plan of care to help client be successful.
Assist in detecting patients who are 'at risk' and develop a plan to prevent further psychological or physical deterioration.
Implement treatment plans.
Continuously evaluate quality of care, outcomes of treatment, and utilization of services to prevent misuse of resources.
Facilitate patient’s progress through the health care system including coordination, integration and direct delivery of patient services.
Develop and maintain a community referral base for the purpose of referring patients to additional services in a timely and appropriate manner.
Conduct surveys and studies relating to psychosocial status and patterns of population groups as directed.
Improve the patient experience and health care processes and help assure the provision of high quality health care, as well as an ongoing process of performance improvement.
Participate in Patient Quality Peer Review of other behavioral health consultants to assist in evaluating and improving the quality of patient care.
Participate in Behavioral Health quality performance activities across the organization.
Must have Master of Social Work (MSW) Degree with LCSW or PhD in Clinical Psychology.
Current State of Tennessee Licensure.
Must be culturally sensitive.
Must follow all HIPAA and OSHA requirements.
Must be supportive of our mission in order to provide healthcare to the underinsured and uninsured.