BMW Sacramento/MINI Sales Product Genius

$16 - $20/Yr

The Niello - Sacramento, CA

Full-time

Sacramento, CA

Merchant Wholesalers, Durable Goods

About the position

The Sales Product Specialist is responsible for providing comprehensive product information throughout the sales process and supporting the sales department in product-related tasks and activities. This role requires maintaining constant communication with designated sales personnel at the dealership regarding vehicle delivery and scheduling changes, as well as achieving client satisfaction objectives assigned by management. The specialist must demonstrate a passion for the brand and products, maintain high ethical standards, and uphold the company's non-disclosure and confidentiality policies.

Responsibilities

• Provides comprehensive product information throughout the sales process.
• Supports the sales department in product-related tasks and activities.
• Provides extensive and customer-oriented product experience and explains complex product features based on customers' actual needs.
• Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any scheduling changes.
• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
• Demonstrates passion about the brand and products.
• Handles pressure by focusing on adapting to change, maintaining composure, resolving conflicts, and multi-tasking.
• Assists in other areas of the Sales department and performs other administrative duties as assigned.

Requirements

• High school diploma or the equivalent.
• Driver's License.
• Clean DMV record.
• 1 year in an upscale retail environment preferred.
• Ability to read and comprehend instructions and information.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Nice-to-haves

• Product knowledge preferred.
• College education preferred.

Benefits

• Medical, Dental, & Vision plans.
• Health Savings Account.
• Flexible Spending Account.
• Life Insurance.
• Disability Insurance.
• 401(k).
• Employee discount program.
• Paid time off benefits.