About the position
The Performance Analytics group is a high-profile team of leaders with vision and problem solvers who apply rigorous analytics to help assess and guide T-Mobile's key postpaid consumer marketing initiatives. We combine our ability to dive into the data with sharp business insight - we have our finger on the pulse of the business and advise senior leadership on key business decisions. Are you ready to unleash your intellectual curiosity and think and act like a business owner? We are looking for a driven self-starter with an analytical approach who is passionate about delivering business insights. You will conduct fast-paced analysis on various initiatives and trends in customer acquisition, revenue, and churn that drive the trajectory of the business. You will influence marketing strategies and provide strong decision support to business owners across the org. You will regularly deliver and present actionable, well-supported recommendations to executive leadership.
Responsibilities
- Own analysis of key initiatives launched by T-Mobile, including Un-carrier moves and promotions
- Provide strong decision support and robust recommendations based on data-driven analysis, executing high-profile analysis and delivering data narratives across business groups
- Measure or assist in measuring the value of our acquisition and upgrade offers, evolving customer base, and initiatives to develop revenue and reduce customer churn
- Construct executive level presentations and present complex analytical findings in clear, concise, and decision-impacting manner
- Develop and lead positive, constructive collaborations with one or more cross-functional teams
Requirements
- Bachelor's Degree in Data analysis, data science, similar quantitative fields (e.g., engineering, operations research, computing science, statistics, economics, finance or equivalent practical experience). Advanced Degree Preferred.
- 4+ years working experience solving analytical problems using quantitative approaches in financial, operational analysis, management consulting, or analytics roles.
- 4+ years working experience reporting and analyzing performance & data visualization (Tableau, Power BI, etc.). Ability to leverage visualization tools such as Tableau, PowerBI to generate insights.
- 4+ years working experience in advanced analytics, which includes SQL analysis of large complex datasets, competitive analysis, quantitative analysis & research.
- Working experience with Python, R, Go or similar statistics or data science language preferred.
- Telecommunications experience preferred.
Nice-to-haves
- Exceptional at using wide ranging datasets to deliver broad analysis and insights to improve value creation and return on investment.
- Ability to manage relationships, influence and communicate complicated analysis, logic, and solutions in a clear and concise manner.
- Ability to bring structure to ambiguous problems in a complex business portfolio and translate results to key insights.
- Ability to collaborate with and influence others on business outcomes with fact-based recommendations.
Benefits
- Medical, dental and vision insurance
- Flexible spending account
- 401(k)
- Employee stock grants
- Employee stock purchase plan
- Paid time off and up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
