About the position
Join our dedicated team today! At MSNW, we are committed to taking care of our team, clients, and community. Since 1995, we’ve been the trusted source for comprehensive facility maintenance services throughout the Northwest. Over the past 25+ years, we’ve built a reputation for excellence by perfecting our processes and maintaining a strong company culture focused on hard work, client care, and team support. As part of the MSNW family, you’re not just taking on a job – you’re opening the door to a rewarding opportunity! We are seeking a Full-time Business Development Manager who will focus on driving sales growth and acquiring new customers for MSNW within the defined territory of Washington State, along the I-5 corridor from I-90 south to Olympia, WA. Ideally based in Tacoma, WA, this role requires a self-starter who excels in service sales and has the motivation to achieve ambitious goals in a highly competitive industry. Responsibilities include identifying and pursuing new business opportunities, creating and maintaining a robust customer pipeline, and managing the end-to-end sales process from initial contact to close. The Business Development Manager will actively participate in networking events, conduct site visits, and maintain ongoing client relationships through regular communication and engagement. The role also involves collaboration with internal teams to ensure smooth customer transitions and the delivery of high-quality services aligned with client expectations.
Responsibilities
- Identify and pursue new business opportunities.
- Create and maintain a robust customer pipeline.
- Manage the end-to-end sales process from initial contact to close.
- Participate in networking events.
- Conduct site visits.
- Maintain ongoing client relationships through regular communication and engagement.
- Collaborate with internal teams to ensure smooth customer transitions.
Requirements
- Proven experience in selling services (e.g., B2B, direct sales, or consultative sales).
- Self-starter with a strong work ethic and proactive approach.
- Demonstrated ability to successfully perform cold calls.
- Confidence and willingness to engage in face-to-face sales.
- Proficiency in using email, CRM systems, spreadsheets, and other basic business tools.
- Ability to build rapport quickly and maintain relationships with clients.
- Ability to create and deliver compelling presentations.
- Proven ability to meet or exceed sales targets.
- Presentable and professional appearance.
- Valid Driver’s License with a clean driving record and reliable transportation.
- Successful completion of a background check.
Nice-to-haves
- College Degree, especially in Business, Marketing, or a related field.
- Familiarity with Landscape and Janitorial Sales.
- Established Local Network for leads or client relationships.
- Experience with CRM tools like Salesforce, HubSpot, or similar platforms.
- Understanding of basic marketing principles.
- Demonstrated ability to maintain relationships and secure repeat business.
- Experience working in a high-energy sales environment.
Benefits
- Health care.
- Paid time off.
- Flexible work hours.
- Additional insurance benefits for full and part-time team members working 20+ hours per week, including dental, accident, and critical illness coverage.
