Certified Medical Assistant

Children's Hospital of Philadelphia - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

10,001+ employees

Hospitals

About the position

The Certified Medical Assistant at Children's Hospital of Philadelphia (CHOP) plays a vital role in providing routine clinical patient care and administrative support within the health system. This position assists medical and nursing staff in examinations and treatments, ensuring smooth office operations while adhering to the supervising physician's scope of practice. The role requires flexibility to rotate among different Care Network sites as needed.

Responsibilities

• Answer telephones using phone etiquette.
• Greet patients using patient-centered care.
• Update and file patient medical records using electronic and paper systems effectively.
• Schedule appointments.
• Arrange for laboratory services.
• Assist medical and nursing staff in obtaining and recording physical measurements.
• Document specific medical history data such as allergies and reason for visit.
• Document vital signs and pain screens, notifying the registered nurse or physician when necessary.
• Identify patients in distress and notify the appropriate care team in a timely manner.
• Utilize infection prevention and control procedures according to policy.
• Assist the physician during examinations and procedures.
• Collect and prepare laboratory specimens, performing phlebotomy according to health system standards.
• Perform basic laboratory tests on the premises within POCT standards.
• Clean and sterilize medical instruments using health system standards.
• Reinforce patient/family understanding of educational content as delegated by the physician.
• Prepare and administer medications as directed by a physician.
• Prepare patients for x-rays, tests, and procedures.
• Perform electrocardiograms using age-specific standards.
• Demonstrate commitment to patient safety by reporting safety issues and enhancing practices.

Requirements

• High School Diploma / GED Required.
• Technical Diploma Medical Assistant Program Preferred.
• Experience in a medical office setting Preferred.
• At least one (1) year of work experience Preferred.
• Certified Medical Assistant (CMA) or equivalent certification required within 3 months of hire.
• Cardiopulmonary Resuscitation (CPR) certification required within 3 months of hire.

Nice-to-haves

• Knowledge of exam, diagnostic and treatment room procedures.
• Ability to maintain quality control standards.
• Ability to read, understand and respond to detailed oral and written instructions.
• Ability to react and communicate clearly, calmly and effectively.
• Working knowledge of sterile techniques and special procedures applicable to work performed.
• Working knowledge of sanitation, personal hygiene, and basic health and safety precautions.

Benefits

• Health insurance coverage
• Paid time off
• Professional development opportunities
• Diversity and inclusion programs