Clinic Administrator / Manager (RN Licensed)

Full-time - Mid Level

Phoenix, AZ

About the position

At Mia Aesthetics, we are not just leading the way in plastic surgery—we're redefining it. Our goal is simple: to ensure everyone has access to the highest quality plastic surgery without the premium price tag. With an elite team of plastic surgeons across the U.S. and a family of over 80,000 satisfied patients, we're on a mission to make beauty accessible to all. Mia Aesthetics provides on-the-job training, professional development opportunities, opportunities for advancement, benefit offerings, and more. Be a part of a team transforming lives and supporting dreams every day!

Responsibilities

• Manage all aspects of patient care operations and employee engagement.
• Organize patient operations and procedures; control correspondence; design filing systems; review and approve supply requisitions; assign and monitor all staff functions.
• Design and implement clinic policies by establishing standards and procedures; measure results against standards and make necessary adjustments.
• Define procedures for retention, protection, retrieval, transfer, and disposal of records.
• Plan and implement clinic systems, layouts, and equipment procurement to maintain workplace efficiency.
• Set and assign appropriate work schedules ensuring adequate staffing is consistently met.
• Coach, retrain and/or performance manage team members aligned to performance expectations.
• Keep management informed by reviewing and summarizing information, identifying trends, and reporting issues in a timely fashion.
• Escalate developing and/or emergency situations to the Director, Clinical Operations.
• Ensure compliance with Mia Aesthetics’ policy and procedures as related to internal controls.

Requirements

• Associate degree or Bachelor's required.
• Graduation from Accredited School of Nursing.
• Holds and maintains an active Registered Nurse License and educational requirements.
• Holds and maintains an active Basic Life Support (BLS) Certification.
• Excellent communication, leadership, time management, and problem solving skills.
• Demonstrates strong customer service orientation and emotional intelligence.
• Strong business acumen with the know-how to drive operational excellence.
• Knowledge of healthcare standards and medical terminology.
• Technologically savvy and comfortable with multiple applications and online platforms.
• Physical dexterity and stamina; ability to actively participate throughout clinic environment.
• 3+ Years’ experience in administrative leadership role with direct reports in a clinic setting.

Nice-to-haves

• Bachelor’s degree in Business Management or related field.
• HIPPA and OSHA certifications preferred.
• Bilingual in English and Spanish preferred.