About the position
QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others. We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults. If this sounds like the opportunity that you have been looking for, please apply. We are currently looking for a Community Sales Manager for The Fairmont by Barclay House.
Responsibilities
- Achieve revenue goals through lead generation and conversion activities.
- Develop and maintain relationships with General Managers/Executive Directors and the community team.
- Cultivate a deep knowledge of the customer and the local market.
- Manage all aspects of lead generation, including generation, cultivation, and maintenance of external professional relationships.
- Increase awareness, reputation, and knowledge of the community with key decision makers.
- Partner with the General Manager/Executive Director and Divisional sales team to develop and implement a sales and marketing plan.
- Review and analyze available sales data for the community and the market.
- Create goals and action plans to achieve sales metrics.
- Meet established targets for lead and lease conversion.
- Work with paid referral partners to develop and convert leads.
- Respond to all potential leads with timely follow-up and ensure the CRM system is up to date.
- Conduct walk-in and scheduled tours with prospective residents or interested parties.
- Facilitate training and continuous coaching for community staff.
- Make outbound sales calls to potential leads.
- Promote and facilitate on and off-site events that drive lead generation.
- Manage the community marketing budget and maintain promotional branded material inventory.
- Develop and maintain an effective internal referral program with residents.
- Ensure that the community is staged, marketable, and aligned with Company standards.
- Negotiate incentives and terms of rental agreement with prospective residents and/or family members.
- Manage and update CRM system to ensure detailed information is entered from all lead sources.
Requirements
- Bachelor's Degree in related field or equivalent experience preferred.
- Two (2) years of direct sales experience with a proven track record of setting goals and achieving results.
- Experience working with seniors required.
- Skilled at creating relationships through various methods of communication including telephone, face to face, networking events, and on-site lead generation events.
- Exceptional persuasive problem-solving skills.
- Demonstrated ability to work under pressure with high demand for results.
- Ability to travel within the local market to attend various events for the purpose of lead generation.
- Proficient with CRM tracking systems and Microsoft Office Suite.
- Must possess valid driver's license.
