Customer Service/ Sales Associate

$37,440 - $45,760/Yr

Red Mountain Events - Ashland, OH

Full-time - Entry Level

Onsite - Ashland, OH

About the position

The Customer Service and Sales Associate role is focused on providing exceptional customer service and effective communication with clients. The position requires a strong commitment to customer satisfaction and self-improvement, with an emphasis on building relationships and expanding the company's footprint in the market.

Responsibilities

• Build and maintain customer and client relationships.
• Maintain a polite, helpful, and professional manner at all times.
• Process customer orders, changes, and returns according to established department policies and procedures.
• Provide timely feedback to company management regarding challenges or customer concerns.
• Partner with the sales team to meet and exceed customer service expectations.

Requirements

• A high school diploma or GED is required.
• Previous customer service, marketing, or sales experience is a plus.
• Problem-solving skills and the ability to think under pressure.
• Commitment to continual education about the company, clients, and their products and services.
• Excellent written and oral communication skills.
• High-energy and optimism.
• Self-motivator.

Nice-to-haves

• Experience in time management.

Benefits

• Flexible schedule
• Paid training
• Leadership roles
• Company trips (optional)
• Growth within the company
• Weekly Pay