About the position
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. We are seeking a dedicated Development Product Owner Senior to support P&C Property Policy Modernization. The Development Product Owner Senior serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
Responsibilities
- Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value.
- Owns and maintains a prioritized work backlog for one or more Agile teams.
- Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle.
- Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, implement and release in alignment with program and/or product road maps.
- Partners with sponsors, team members, and IT to facilitate, define and document relevant business processes.
- Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk.
- Works with different technologies, internal and external to have oversight of development, testing and controls.
- Applies advanced knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
- Coaches and mentors other Product Owners.
- Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- Bachelor's degree; OR 4 years of related experience may be substituted in lieu of degree.
- 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
- Advanced knowledge of Microsoft Office products, applicable databases and product management tools.
- Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
- Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes.
- Advanced knowledge and demonstrated use of Process Engineering methodologies.
- Advanced ability to independently work to gather business requirements, process flows and use cases.
- Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes.
Nice-to-haves
- Experience with P&C Auto and/or Property lines of business.
- Working knowledge of Pricing and Underwriting for P&C Products.
- Prior Development Product Owner or program project/product related role.
- Demonstrated experience with JIRA, and Jira Work Management.
- Experience with modernization efforts for P&C products and processes.
- Familiarity with Guidewire Policy Center.
- Professional certification(s) in Project Management, Agile, and/or Process Improvement.
- US military experience through military service or a military spouse/domestic partner.
Benefits
- Comprehensive medical, dental and vision plans.
- 401(k) and pension.
- Life insurance.
- Parental benefits.
- Adoption assistance.
- Paid time off program with paid holidays plus 16 paid volunteer hours.
- Various wellness programs.
- Career path planning and continuing education.
