Disneyposted 21 days ago
Full-time • Mid Level
Celebration, FL
Motion Picture and Sound Recording Industries

About the position

The Direct Channel Strategy and Activation (DCS&A) team is focused on delivering powerful customer experiences across engagement touch points, by applying data and tools to bring marketing to life. The DCS&A team leads consumer data selection for 1:1 marketing campaigns and manages deployment of direct channel tactics. We accomplish these capabilities with partnerships internally within Disney as well with vendors and software/data suppliers. You will report to the Manager, Direct Channel Strategy & Activation. You will work in-office Monday - Thursday and be remote on Fridays.

Responsibilities

  • Design, build, and sustain end-to-end marketing campaign flows from data selection to HTML development, data validation, proofing and campaign deployment using agile methodology in automation tools such as Adobe Campaign and Salesforce Marketing Cloud.
  • Perform SQL queries and analyze large datasets in Snowflake database to identify, segment, qualify, and test customer audiences as well as troubleshoot data issues.
  • Translate technical details and data insights into compelling stories and campaign visions for non-technical marketing partners, fostering alignment through clear communication.
  • Perform technical analysis, level-of-effort estimation, and contribute to the development of direct channel communications.
  • Focus on continuous innovation by creating user efficiencies, solving business/customer issues, inventing creative solutions, encouraging communication, and ensuring data accuracy.
  • Monitor the health and deployment cadence of automated marketing campaigns through various reporting tools.
  • Work with quality assurance partners to perform comprehensive testing and proofing prior to launch to ensure accurate campaign execution.
  • Work with marketing partners to prioritize work based on campaign timelines, balancing urgency and importance amid shifting priorities.

Requirements

  • Passion for using data and creativity to connect with customers.
  • Excellent communication skills, able to simplify complex concepts for both technical and non-technical partners.
  • Comfortable learning new technologies and collaborating across disciplines.
  • 2+ years of direct experience with multiple programming languages (Java, JavaScript, HTML, CSS, XML) for email.
  • Ability to manipulate email code templates, revise modular layouts and provide both strategic and technical direction to creative developers.
  • Direct experience with email delivery platforms such as Adobe Campaign, Salesforce, or other equivalent campaign management platforms.
  • Direct experience with SQL analyzing large datasets, perform selects, joins, troubleshoot data issues and validate audience segmentation.

Benefits

  • Health and savings benefits
  • Educational opportunities
  • Special extras that only Disney can provide
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