About the position
Since 1911, Skirvin a Hilton Hotel has been the heartbeat of Oklahoma City-hosting legends, leaders, and unforgettable moments that helped shape the city's cultural fabric. Today, following a stunning $20 million renovation, the Skirvin is stepping into a bold new era-and we're searching for a visionary Director of Sales & Marketing to lead that charge. This is your opportunity to shape the commercial strategy of a landmark hotel that's once again setting the standard. From the debut of Perle Mesta, a destination restaurant helmed by James Beard Award-winning Chef Andrew Black, to the continued buzz of the Red Piano Lounge and 18,500 square feet of iconic event space, the Skirvin is where history and hospitality meet modern sophistication. Located in the heart of a championship city-home to the NBA Champion Oklahoma City Thunder-this role is ideal for a culture-setter and storyteller. Someone who thrives in transformation, believes in the power of experience, and is ready to drive impact at every level. Join us as we reintroduce the Skirvin to the world.
Responsibilities
- Design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas.
- Lead the Hotel Sales and Marketing process.
- Move the business analytics and processes to a 'predictive and prescriptive' approach to drive performance.
- Produce the hotel's Annual Multi-Year Commercial Strategy Plan in partnership with on-property leaders and regional support.
- Connect the performance needs for the hotel with solutions designed by the Hilton enterprise.
- Direct accountability for setting the strategy and delivery of hotel revenues including group rooms, banquets, catering, business transient and leisure transient.
- Work with Commercial Leadership to ensure Business Review Guidelines and Group Pricing & Rate Quotation Strategies are in place.
- Support hotel B2B marketing, digital marketing, social media, public relations and communications activities.
- Guide the e-Commerce teams to ensure online hotel content is accurate and effective.
- Review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods.
- Develop and execute departmental expense budget and forecasts.
- Maintain detailed and real-time knowledge of all competitor and market activity.
- Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program).
- Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel.
- Contribute to annual Commercial Cadence communication regarding performance and performance drivers.
- Responsible for recruiting and retention of all sales and marketing roles.
- Lead, engage, and develop team members, including ongoing performance development and Career Development Plans.
- Conduct performance reviews for all direct reports and provide feedback for dotted line reports.
- Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals.
- Own performance and commercial activity reporting for each hotel.
- Present commercial strategies to key business partners and ownership groups.
- Liaise with Hilton Worldwide Sales, regional support and brand teams.
- Build strong relationships with CVB, community influencers and 3rd party travel partners.
- Support high-impact site visits and pre-convention meetings.
- Support sales managers' sales travel into feeder markets.
Requirements
- Hotel Sales, Catering/Events Experience.
- Leadership management Experience.
- Ability to travel.
- Experience in hotel management, or related industry, essential.
- Highly professional presentations and communication (oral and written) skills.
- Proficiency with standard Microsoft Office.
- Ability to perform critical analysis.
Nice-to-haves
- Four-year college degree preferred.
- Adaptable experience with business strategy, business planning, and business plan development.
- Ability to speak multiple languages.
- Multiple Brand experience.
Benefits
- Medical Insurance Coverage - for you and your family.
- Mental health resources including Employee Assistance Program.
- Best-in-Class Paid Time Off (PTO).
- Go Hilton travel program: 100 nights of discounted travel.
- Parental leave to support new parents.
- 401K plan and company match to help save for your retirement.
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount.
- Debt-free education: access to a wide variety of educational credentials through partnership with Guild Education.
- Career growth and development.
- Recognition and rewards programs.
