Director, Program and Project Management Manager

About the position

The position requires a seasoned professional with a strong background in business systems analysis, particularly within the investment management sector. The ideal candidate will have a comprehensive understanding of the industry, including market trends and challenges, and will be adept at utilizing modern software tools and platforms. This role emphasizes the importance of client relationship management and a consultative approach to problem-solving, alongside proven leadership capabilities.

Responsibilities

• Elicit requirements from stakeholders to understand business needs.
• Conduct data analysis to inform decision-making and solution design.
• Design solutions that meet business requirements and enhance operational efficiency.
• Manage client relationships effectively, ensuring satisfaction and engagement.
• Mentor team members and foster a collaborative team environment.
• Implement process improvements to drive efficiency and client satisfaction.
• Lead by example, promoting a culture of excellence and accountability.
• Oversee teams in a technical or analytical capacity, ensuring effective performance.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• 15+ years of experience in business systems analysis.
• Expertise in modern software tools and platforms used in investment management.
• Strong client relationship management skills.
• Proven leadership experience, including mentoring and team collaboration.
• Strong understanding of SQL and experience with business intelligence tools.
• Comprehensive knowledge of the investment management industry.
• Exceptional communication and organizational skills.
• Understanding of software development lifecycles and methodologies.