DMO NA OTC/Customer Master Champion (SAP)

$66,300 - $111,000/Yr

PepsiCo - Harrison, NY

Full-time - Mid Level

Harrison, NY

Beverage and Tobacco Product Manufacturing

About the position

The role within PepsiCo's Data Management and Operations (DMO) team focuses on enhancing the Customer Master process by ensuring data integrity, optimizing operations, and supporting business leaders with data-driven insights. The position is pivotal in collaborating with various teams to standardize data practices and improve overall data quality, thereby enabling effective decision-making and innovation across the organization.

Responsibilities

• Serve as an expert within DMO on Customer Master processes and market specifics.
• Collaborate closely with the GBS DMO team to support the end-to-end Master Data Management (MDM) process.
• Identify opportunities for process optimization and automation within the Customer process.
• Drive continuous improvement initiatives to enhance data quality and streamline processes.
• Ensure the integrity and accuracy of data throughout the Customer Master process.
• Implement data management practices and controls for effective Customer Management.
• Promote master data quality through GBS execution and business engagement.
• Support business projects related to data analysis, cleansing, and requirements identification.
• Provide second-level escalation for MDM exceptions and issue resolution.
• Lead data cleansing activities according to business needs and governance standards.

Requirements

• 5+ years of master data management or related experience, especially in Customer Master data domain.
• Bachelor's degree or equivalent international qualification.
• Experience in Fast Moving Consumer Goods Companies preferred.
• Proficient in basic Microsoft applications (Excel, Word, PowerPoint, Visio, Outlook).
• Extensive knowledge of Microsoft Visual Studio Team Services, MS 365 Dynamics, MS Power Platform, SAP.

Nice-to-haves

• Project Management experience.
• Fluency in Arabic language.

Benefits

• Medical, Dental, Vision, Disability insurance.
• Health and Dependent Care Reimbursement Accounts.
• Employee Assistance Program (EAP).
• Insurance (Accident, Group Legal, Life).
• Defined Contribution Retirement Plan.
• Paid parental leave, vacation, sick leave, and bereavement leave.