Electronic Security Engineer - Software House Specialist

About the position

If you're an expert in Software House access control systems, Trofholz Technologies has an opportunity for you to make a real impact with customers that matter. We are seeking a Electronic Security Engineer - Software House Specialist with deep experience and certification in Software House technologies to support our federal and healthcare clients including Mather VA and Palo Alto VA. We're looking for a leader who aligns with our QCCIT Values: Quality in delivery and service, Commitment to client satisfaction and project success, Creativity in solving challenges, Integrity in every action, Team spirit that fosters collaboration and trust.

Responsibilities

• Lead the design, installation, and configuration of Software House access control systems, ensuring precision and reliability in every deployment.
• Execute system upgrades, maintenance, and troubleshooting to maintain peak performance and security standards.
• Collaborate with project managers and customers to deliver tailored, dependable access control solutions that exceed expectations.
• Read and interpret schematics, blueprints, and technical manuals to guide efficient installations and repairs.
• Set up and configure CCure 9000 components - including inputs, outputs, doors, schedules, and events - aligned with specific customer requirements.
• Analyze and diagnose system malfunctions, providing expert-level hardware and software troubleshooting to resolve issues promptly.
• Mentor and train junior technicians, fostering a culture of continuous growth and technical excellence.
• Conduct on-site inspections of subcontractor work to verify compliance with codes, standards, and best practices.
• Document activities and findings with detailed field visit reports, promoting transparency and accountability.
• Lead diagnostic evaluations and implement corrective actions to ensure robust, resilient system performance.
• Work cross-functionally with internal teams to drive seamless project execution, innovation, and continuous service improvement.

Requirements

• Bachelor's degree in computer science, Information Technology, Electrical Engineering, General Engineering Systems - or equivalent technical experience.
• Minimum of 5 years' experience in deploying and supporting complex security systems in a technical, customer-facing field service role.
• 2+ years of programming experience specifically with C•CURE 9000.
• Multiple Software House certifications (including C•CURE 9000, Advanced Programming, and more).
• Strong grasp of Division 28 & 08 specifications and best practices.
• Extensive hands-on experience with Software House C•CURE systems, including access control, video management, and situational awareness platforms.
• Expert understanding of Software House hardware and software architecture.

Nice-to-haves

• Advanced proficiency with Windows operating systems, and Microsoft SQL Server (installation, configuration, and administration).
• Solid understanding of networking fundamentals, including IP configuration, VLANs, firewalls, and secure remote access.
• Experience with virtualization platforms such as VMware and Hyper-V.
• Ability to independently manage complex technical projects from design through commissioning with minimal supervision.
• Demonstrated ability to troubleshoot and optimize physical security systems in fast-paced, customer-driven environments.

Benefits

• Medical, Dental, and Vision Plans (HSA Options Available)
• 401(k) with Employer Match
• Paid Time Off and 11 Paid Holidays
• Employer-sponsored Life and AD&D Insurance
• Employer-sponsored Short-Term & Long-Term Disability
• Flexible Spending Accounts
• Company Sponsored Training
• Wellness and Support Programs