Events & Guest Services Staff

About the position

YMCA Camp Carter is seeking energetic and service-minded individuals to join our team as Events & Guest Services Staff. This part-time position plays a key role in creating a welcoming and memorable experience for groups, retreats, events, and other rentals at our 360-acre camp right here in Fort Worth. Staff will assist with a variety of guest needs including event setup and teardown, light cleaning, customer service, activity support, and ensuring that every guest has a positive YMCA experience. This is an excellent opportunity for someone who enjoys working with people, being outdoors, and making an impact through hospitality and service.

Responsibilities

• Provide excellent customer service to all groups, retreat guests, and event participants.
• Assist with event and meeting setup, including tables, chairs, AV equipment, and program materials.
• Support facility upkeep by maintaining clean and organized spaces before, during, and after events.
• Serve as a point of contact for guest needs, providing clear communication and a welcoming presence.
• Assist with basic recreational or camp activity support as needed (training provided).
• Follow YMCA policies and procedures to ensure the safety and satisfaction of all guests.
• Work collaboratively with the Camp Carter team to deliver high-quality rental experiences.

Requirements

• Must be at least 18 years of age.
• Strong customer service and communication skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on event needs.
• Able to lift up to 30 lbs. and perform physical tasks such as setting up rooms and moving equipment.
• Previous hospitality, events, or camp experience is helpful but not required. Training is provided.

Benefits

• Free YMCA membership for part-time staff.
• Opportunity to work in a fun, outdoor, team-oriented environment.
• Discounts on YMCA programs and childcare.
• Professional development and training opportunities.
• Being part of a mission-driven organization that strengthens community.