About the position
CMA's Valley Subaru is looking for an enthusiastic and driven Experienced Sales Associate to join our team. As a Sales Associate, you will be responsible for assisting customers in finding the right vehicle to meet their needs, guiding them through the sales process, and ensuring an outstanding customer experience. As a Product Specialist/Sales Associate at CMA's Valley Subaru, you will work with a positive and supportive sales culture, collaborating with team members to achieve individual and team sales targets. You will engage customers in a consultative manner, understanding their needs and providing personalized guidance throughout the sales process. You will demonstrate comprehensive product knowledge, staying up-to-date with the latest trends and technologies in the automotive industry. Additionally, you will generate sales leads through innovative video marketing and social media posts, follow up with customers after the sale to ensure their satisfaction, address any concerns, and thank them for choosing our dealership. Building rapport and fostering loyalty by staying in touch and being a reliable resource for all their automotive needs is also a key part of this role.
Responsibilities
- Assist customers in finding the right vehicle to meet their needs.
- Guide customers through the sales process and ensure an outstanding customer experience.
- Collaborate with team members to achieve individual and team sales targets.
- Engage customers in a consultative manner and provide personalized guidance.
- Demonstrate comprehensive product knowledge and stay up-to-date with automotive trends.
- Generate sales leads through innovative video marketing and social media posts.
- Follow up with customers after the sale to ensure satisfaction and address concerns.
- Build rapport and foster loyalty with customers.
Requirements
- High school diploma or general education degree (GED).
- Two years related experience and/or training in retail sales, preferably in automotive.
- Basic computer proficiency for using customer management software and completing digital paperwork.
- Ability to read and comprehend simple instructions and correspondence.
- Strong interpersonal and communication skills.
- Bilingual (English/Spanish) is a plus.
- Valid Driver's License.
Benefits
- Employee Stock Ownership Plan (ESOP)
- Competitive insurance benefits including medical, dental, vision, employer paid life insurance, short-term disability, long-term disability, and employee assistance program.
- 401k plan with company matching.
- Paid Time Off and Holiday pay.
- Associate discounts on vehicle purchases, parts, and service.
- Paid maternity leave after one year of employment.
- Closed on Sunday.
