Field Operations Manager

$95,000 - $180,000/Yr

Dr Balcony - Santa Ana, CA

Full-time - Mid Level

Santa Ana, CA

About the position

As a Field Operations Manager at DrBalcony, you will be responsible for overseeing on-site inspection operations, managing a team of inspectors, and ensuring that all inspections are conducted to the highest standards of quality and safety. This role requires strong leadership skills, a deep understanding of field operations, and the ability to coordinate multiple projects simultaneously.

Responsibilities

• Manage and supervise inspectors, ensuring adherence to company procedures and safety protocols.
• Coordinate inspection schedules and assign inspectors to job sites, ensuring timely completion of inspections.
• Monitor inspection quality to meet company and regulatory standards.
• Provide ongoing training and support to inspectors for effective performance.
• Serve as the primary point of contact between inspectors, project managers, and clients for clear communication.
• Address issues during inspections, providing solutions to maintain project timelines and quality standards.
• Maintain detailed records of inspection activities, including reports on outcomes and inspector performance.
• Oversee the onboarding process for new inspectors to ensure integration into the team.
• Manage the hiring process for new inspectors, including recruitment and selection.
• Act as the main point of contact for on-field inspectors, addressing concerns and providing support.
• Assist in improving systems and processes for inspectors to enhance efficiency.
• Help grow and improve the inspection team by identifying development areas and implementing strategies.
• Assist with the approval of expert statements and payments for accuracy and timeliness.
• Collaborate with the scheduler and engineering team to ensure cohesive operations.

Requirements

• Minimum of 5-7 years of experience in operations management, preferably in the construction or engineering industry.
• Proven ability to lead and manage a team with strong organizational and problem-solving skills.
• Familiarity with SB 326 and SB 721 regulations is highly desirable.
• Excellent verbal and written communication skills.
• Strong attention to detail with the ability to ensure high-quality work under tight deadlines.
• Proficient in using scheduling and project management software.

Benefits

• Dental insurance
• Health insurance
• Paid time off