Field Service Technician - South

Full-time - Entry Level

Remote - Cordova, TN

Machinery Manufacturing

About the position

ALMACO is currently seeking a Field Service Technician. This is a remote, field service position that would be based out of headquarters in Nevada, IA but works remotely in the southern United States. Candidates living or relocating to Kansas, Missouri, Arkansas are preferred. You are an energetic person who wants to travel the world. You want to work independently with flexible hours and you provide support at the highest level. You like to be out and about for work, not sitting in an office, and you enjoy solving mechanical puzzles, taking things apart, and putting them back together. You like to talk to people, and you like it better when you can improve their day. You've got great mechanical skills and a good understanding of electrical, computer, and hydraulic systems. You're not averse to travel - in this job you would be traveling for several days at a time throughout the US and internationally.

Responsibilities

• Visit client sites for preventative maintenance, upgrades, and emergency repairs of our agricultural equipment.
• Speak to customers on the phone and via email to coordinate visits as well as provide remote support.
• Provide training and education to large and small groups about the use of our equipment and each specific machine.
• Assist Engineering and Quality departments in the testing and development of new and modified research equipment.
• Promote sales and service of ALMACO equipment while providing excellent customer support.

Requirements

• Valid Driver's License, clean driving record, and eligibility for a Passport, as well as ability to be insured in rental cars (age 21 or older).
• Very good interpersonal and communication skills to deal with a wide range of people.
• Great mechanical skills. (Experience with large machinery will be helpful, but any experience with mechanical repair of equipment is great.)
• Basic understanding of AC/DC electrical systems, computer systems, and hydraulic systems.
• Working knowledge of Microsoft Office products.
• Willingness to travel to customer sites and be on-call, ready to travel at short notice and for extended periods of time.

Nice-to-haves

• National Career Readiness Certificate is welcome.

Benefits

• Company Vehicle
• Paid Time Off
• Paid Holidays
• Health Insurance (with a $0 premium option!)
• Dental Insurance
• Vision Insurance
• 401(k) Match
• Employer-Paid Disability Insurance
• Employer-Paid Life Insurance
• Supplemental Insurance including Cancer, Critical Illness, Hospital Indemnity and Accident plans
• Flexible Spending Accounts
• Health Savings Accounts
• Legal/Financial Consultation
• EAP