Food Sensory & Product Insights Analyst

About the position

We're seeking a detail-oriented and analytical Product & Insights Analyst to support the company in optimizing product acceptance and ensuring ongoing product quality. This role blends sensory science, experimental design, and consumer insights from a product-focused perspective.

Responsibilities

• Design and execute sensory and consumer tests with scientific rigor
• Organize and conduct shelf-life testing
• Analyze sensory data and generate actionable insights
• Develop and maintain databases of panelists and sensory data
• Support the Sensory Evaluator training program across Starbucks Enterprise plants and suppliers
• Collaborate with cross-functional teams to develop descriptor lists and training tools
• Maintain lab supplies, cleanliness, and documentation systems
• Manage administrative aspects of multiple concurrent projects
• Format technical documents using advanced MS Word and Excel tools
• Build and support consumer panels and monitor panel performance

Requirements

• 3+ years of experience in sensory science, food science, or consumer research
• Proficient in data analysis and statistical interpretation
• Experience in lab environments and product testing software
• Strong understanding of sensory test methodologies (discrimination, descriptive, affective)
• Skilled in questionnaire development and consumer behavior analysis
• Proficient in Microsoft Office Suite
• Excellent organizational and communication skills
• Ability to train technicians and panelists effectively

Nice-to-haves

• Experience with consumer insights and product optimization

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)