Urban Nirvana Spa & Salon - Mount Pleasant, SC

posted 5 days ago

Part-time,Full-time - Entry Level
Mount Pleasant, SC
1-10 employees

About the position

The Front Desk & Retail Associate at Urban Nirvana plays a crucial role in creating a welcoming atmosphere for clients and staff. This position involves a mix of administrative and operational tasks, including managing appointments, assisting retail customers, and maintaining the spa's environment. The ideal candidate will have a strong customer service background and a passion for retail, contributing to the overall guest experience.

Responsibilities

  • Greet clients and direct them appropriately upon arrival.
  • Answer and return phone calls throughout the day.
  • Manage the schedule for client check-ins and check-outs, troubleshooting any issues that arise.
  • Assist clients in finding retail products and provide knowledgeable recommendations.
  • Maintain a clean and fresh environment in the spa and salon.

Requirements

  • Prior experience in a customer service or retail setting.
  • Strong communication skills and ability to work well in a team.
  • Professional demeanor when interacting with clients via phone, messaging, or email.
  • Ability to learn about new products and effectively promote them to clients.

Nice-to-haves

  • Evening and weekend availability.

Benefits

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
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