FT Donor Acquisition Specialist

$29,120 - $29,120/Yr

Goodwill - Spring, TX

Full-time

Spring, TX

Social Assistance

About the position

The Donor Acquisition Specialist at Goodwill Industries of Houston plays a crucial role in accepting and processing donations while providing excellent customer service. This position supports the organization's mission to connect people and improve lives through work by ensuring efficient operations in the donation area. The specialist is responsible for maintaining accurate records, assisting with logistics, and ensuring a safe and welcoming environment for donors.

Responsibilities

• Greet each donor to accept donations with a cheerful and pleasant disposition.
• Provide excellent customer service.
• Unload and sort materials in the donation area according to GWH guidelines.
• Maintain accurate records of donations and issue completed donation receipts to all donors.
• Communicate directly with the Transportation Department and participate in online meetings.
• Assist with keeping production supplies available.
• Assist with loading and unloading merchandise and equipment as needed.
• Assist with the security and safety of GWH team members and property.
• Perform necessary janitorial work.
• Report all work incidents and injuries immediately.
• Perform other duties as assigned by Management.

Requirements

• Previous customer service experience is preferred.
• Ability to communicate and interact well with a variety of personality types.
• Excellent customer service skills.
• Retail sales experience is preferred.
• High school diploma or equivalent preferred.
• Ability to work a flexible schedule.
• Must have reliable transportation.