About the position
Wells Fargo is seeking a Lead Software Engineer to provide product support and drive the evolution of Artificial Intelligence (AI) enabled applications aligned to employee-facing lines of business in Enterprise Functions Technology (EFT). The EFT AI team will focus on building intelligent, efficient, and user-centric tools to accelerate the work of users in Finance, Human Resources, Risk, Audit, Legal, Public Affairs, Diverse Segments and EFT Platform Technology. In addition to hands-on development, this role will play a key part in evolving the operating model to provide both vertical (product specific) and horizontal (cross product/platform) support. Your work will directly align with Wells Fargo's mission to innovate and enhance the employee experience using advanced technology. The successful candidate will be able to build and maintain reliable, secure, and scalable AI solutions that improve employee workflows and enable seamless system integrations. As a key technical contributor, you will collaborate with cross-functional teams to align solutions with the mission of transforming the Wells Fargo employee experience.
Responsibilities
- Build Large Language Model (LLM) powered applications that support powerful capabilities for internal Wells Fargo users, with a focus on agentic workflows, prompt engineering, evaluations, model feedback and tuning mechanisms, and safety guardrails.
- Build systems utilizing Large Language Models (LLM) involving data ingestion pipelines, reliable service orchestration, backend application state management, and data layer implementation.
- Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors.
- Provide engineering support for AI driven solutions that enhance and streamline work processes, ensuring reliable, secure, and scalable applications aligned with business priorities.
- Act as a thought leader in developing standards and enterprise best practices for engineering complex and large-scale technology solutions for technology engineering disciplines.
- Design, code, test, and document solutions that align with both product specific and enterprise-wide goals.
- Lead the development of frameworks and solutions that provide both vertical support to specific business-aligned products and horizontal capabilities that can scale across multiple platforms.
- Collaborate and consult with key technical experts, senior technology teams, and external industry groups to resolve complex technical issues and achieve goals.
- Lead projects, teams, and service as a peer mentor.
- Stay current on emerging technologies in AI to continue to the strategy discussion for future capability development.
Requirements
- 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
- 5+ years of experience in backend application software development, with ability to quickly adapt Python code base.
- 2+ years of experience Retrieval-Augmented Generation (RAG), prompt engineering and agentic workflows.
Nice-to-haves
- Deep knowledge of implementing guardrails and advanced techniques for query enrichment and re-writing.
- Expertise in test or eval driven development including data and error analysis ensuring robust and scalable AI software.
- Experience architecting and implementing agentic frameworks for autonomous multi-step reasoning and planning.
- Solid grasp of parsing, chunking, indexing and re-ranking of multiple file formats.
- Experience with Generative AI Operations, and enterprise-scale AI adoption strategies.
- Familiarity with enterprise-scale software systems and their integration within large organizations.
- Experience in enterprise AI model lifecycle management, AI compliance, and risk mitigation strategies.
- Strong understanding of human centered AI design for workplace applications.
- Proven ability to work across multiple teams and functions to drive alignment and execution.
- Demonstrated success in designing usability and delivering seamless user experience.
- Excellent collaboration, communication, and problem-solving skills.
Benefits
- Health benefits
- 401(k) Plan
- Paid time off
- Disability benefits
- Life insurance, critical illness insurance, and accident insurance
- Parental leave
- Critical caregiving leave
- Discounts and savings
- Commuter benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
