About the position
BCG is looking for a Global IT Software Engineer Senior Manager to contribute to the development, deployment, and optimization of cutting-edge Generative AI (GenAI) tools and IT solutions. In this role, you will work closely with cross-functional teams, bringing technical expertise and hands-on problem-solving to ensure the successful delivery of innovative and scalable software solutions that support BCG's business objectives. Leading the implementation and optimization of GenAI applications and IT tools to enhance productivity and operational efficiency. Collaborate with Product Owners, Tribe Leaders, and other stakeholders to align technology solutions with business requirements. Administer and configure AI-powered SaaS tools, ensuring secure deployment and smooth integration across the organization. Identify opportunities for enhancements to enterprise AI tools, focusing on improving efficiency and user satisfaction. Support proof-of-concept (POC) projects to explore and validate innovative technologies and solutions. Continuously assess and optimize software architecture, focusing on scalability, reliability, and alignment with emerging trends. Document designs, development processes, and best practices to promote knowledge sharing and operational efficiency. Stay updated on emerging technologies such as LLMs, APIs, and cloud-based solutions, applying these innovations to drive impactful outcomes.
Responsibilities
- Drive the adoption and optimization of SaaS tools and AI-driven applications to meet organizational needs.
- Solve technical challenges and develop scalable, innovative solutions.
- Apply Change Management disciplines to ensure successful technology rollouts.
- Proactively identify and implement automation capabilities to reduce manual effort and errors.
- Collaborate effectively with diverse stakeholders, including technical teams and business leaders.
- Adapt to fast-paced environments and evolving priorities with high energy and autonomy.
- Leverage expertise in GenAI, SaaS integrations, cloud technologies, and security to deliver impactful solutions.
Requirements
- A bachelor's degree in Computer Science, Engineering, or a related field.
- 6-8 years of professional experience in software development or IT operations, with increasing responsibility.
- Proven experience in implementing AI-driven applications and SaaS solutions.
- Strong technical proficiency in both frontend and backend development (e.g., React, Python, Java, Typescript).
- Experience with cloud technologies and infrastructure as code (e.g., AWS, Kubernetes, Terraform).
- Familiarity with software design patterns, architecture trade-offs, and integration best practices.
- Knowledge of DevOps practices, CI/CD pipelines, and automated testing frameworks.
Nice-to-haves
- Previous experience building a user-facing GenAI/LLM software application.
- Previous experience with vectors and embeddings (pgvector, chromadb).
- Knowledge of LLM RAG/Agent core concepts and fundamentals.
- Experience with Helm, Neo4J, GraphQL for efficient data querying for APIs, and CI/CD tools like Jenkins for automating deployments.
- Other AWS Managed Services (RDS, Batch, Lambda, Fargate, Step Functions, SQS/SNS, etc.).
- FastAPI and NextJS experience (if we're still using the latter).
- Websockets, Server-Side Events, Pub/Sub (RabbitMQ, Kafka, etc.).
