Pga - Naples, FL

posted 4 days ago

Full-time - Entry Level
Naples, FL
Specialty Trade Contractors

About the position

The Golf Shop Attendant at Quail West is a seasonal role focused on providing exceptional customer service to members and their guests within a prestigious private golf and country club. The position involves learning all aspects of the golf operation, promoting facility programs, and maintaining a clean and organized workspace while ensuring a positive experience for all members.

Responsibilities

  • Exhibit the highest level of customer service to our members and their guests.
  • Promote the facility programs, events, and image to the membership.
  • Communicate in a professional manner and tone with fellow staff across all departments.
  • Maintain a clean and organized workspace.
  • Relay important information to management staff including member/guest issues, work equipment not functioning properly, or staff misconduct.
  • Proactively manage daily workflow to maximize productivity and efficiency.
  • Study the tournament/event calendar to communicate details with Members/Guests.
  • Record inventory for the shop and work with merchandisers to rearrange the golf shop.
  • Assist in tournament operations.
  • Manage the Foretees Online Tee Time System.

Requirements

  • Customer service experience and/or experience in the golf industry preferred.
  • Meet all Federal and State Employment Eligibility guidelines.
  • Must be able to stand on their feet for extended periods of time.
  • Knowledge of the golf business preferred.
  • Experience with point of sale and tee time reservation system a plus.

Nice-to-haves

  • Dependable
  • Detail-oriented
  • Task Driven
  • Excellent Communication Skills
  • Service-Oriented, hospitality focused
  • Leadership/Team Building
  • Self-motivated
  • Ability to take initiative & be a self-starter

Benefits

  • Free employee meals
  • Bonus opportunity
  • Discounts on retail items at the Golf Shop
  • Special parties & celebrations
  • And many more!
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