About the position
Hilton Grand Vacations Marketing is dedicated to helping our guests all over the globe, by providing a unique vacation experience and opportunity. We are a company who believes in our employees and cultivates their talents to the fullest.
Responsibilities
- Engage face-to-face with guests staying at our resort properties to promote opportunities to meet with our concierge team.
- Educate guests about available services, pointing them to Marketing Desk locations, and sharing promotional material.
- Serve as a point of contact for resort guests and visitors to receive information on how to participate in resort promotions.
Requirements
- At least six months of customer service experience.
- High School Diploma or GED.
- Strong professional verbal, interpersonal, guest relations, and etiquette skills in person.
- Ability to work a flexible schedule including evenings, holidays, and weekends.
- Ability to work a full shift walking and standing with or without reasonable accommodation.
Nice-to-haves
- 6 months or more previous experience working in the timeshare industry.
- Thorough understanding of the area with ability to explain activities, restaurants, and destinations.
Benefits
- Medical, Dental, and Vision insurance from Day One.
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program.
- Team Member Travel Program - enjoy discounted rates at incredible properties around the globe.
- Generous Paid Time Off Program.
- Paid Sick Days.
- Team Member Recognition and numerous learning and advancement opportunities.
- $20 per hour.
