About the position
Natera is building a category-defining Health Systems business that moves beyond the transactional “vendor” model into a true strategic partner for leading health systems. We aim to deeply integrate into EMRs, clinical decision support tools, research pipelines, and quality improvement programs — delivering population-scale precision medicine solutions that combine genomics, clinical data, and informatics. The Head of Product Management, Health Systems will be the senior-most product leader in this business. This role demands a rare blend of technical and commercial expertise — someone who can walk into a CIO’s office, collaborate with an informatics team on HL7/FHIR data integrations, and then pivot to shaping a commercial value proposition for the C-suite. The ideal candidate has hands-on experience building and scaling clinico-genomic data platforms and working with large, complex real-world datasets in healthcare. This leader will define, build, and launch a portfolio of software-enabled diagnostics, EMR-integrated services, and data-driven clinical tools that differentiate Natera as the health system partner of choice. They will work cross-functionally with engineering, medical, informatics, sales, and research teams — and directly with partner health systems — to make population-level genomic insights actionable at the point of care.
Responsibilities
- Translate the GM’s strategic vision into a cohesive, executable roadmap for Health Systems offerings, encompassing diagnostics, data services, EMR-integrated tools, and decision support.
- Identify and prioritize opportunities to embed Natera into health system infrastructure, including EMR integration (Epic, Cerner, etc.), clinical decision support deployments, large-scale clinico-genomic databases for quality metrics and value-based care programs, and biobanking and informatics partnerships.
- Build a defensible 'moat' by creating solutions that are sticky, interoperable, and aligned with health system strategic goals.
- Oversee full product lifecycle: concept → development → launch → scaling → optimization.
- Lead cross-disciplinary development teams, ensuring compliance with CLIA/CAP requirements and interoperability standards (HL7, FHIR).
- Ensure solutions address both technical feasibility (data flows, integration wiring, informatics infrastructure) and commercial viability (business models, ROI).
- Troubleshoot in-market adoption barriers and continuously improve product-market fit.
- Serve as the primary product interface for key customer stakeholders including precision medicine program leaders, health IT and informatics departments, and health system executives.
- Partner with clinical, research, and informatics leaders to design pilots, research collaborations, and integration roadmaps.
- Understand and navigate the informatics decision-making chain within large health systems.
- Hire, mentor, and grow a team of product managers with deep expertise in diagnostics, software, and health systems.
- Foster a metrics-driven, innovative product culture that thrives in a 'big startup' environment.
- Collaborate closely with internal sales, business development, and marketing to ensure consistent messaging, positioning, and enablement.
- Build business cases and define success metrics for new initiatives.
- Shape go-to-market strategy in partnership with sales and marketing.
- Lead due diligence for partnerships, licensing deals, and health system agreements.
Requirements
- 10+ years in product management/product development in diagnostics, health tech, or medical software — with at least 7 years leading product teams.
- Direct experience building and managing large clinico-genomic databases or equivalent real-world data platforms.
- Strong background in bioinformatics, computational biology, data science, and engineering — with technical fluency to guide architecture decisions.
- Proven success in launching diagnostic or software products into clinical settings with EMR integration and decision support.
- Deep understanding of genomics and clinical data interoperability, EMR systems (Epic, Cerner), healthcare system workflows, and CLIA/CAP design control requirements.
- Experience in population health, value-based care models, and enterprise health system contracting.
- Commercial acumen — able to translate technical capabilities into health system business value.
Nice-to-haves
- Comfortable in C-suite settings and in technical deep-dives with informatics teams.
- Hands-on leader who thrives in ambiguous, high-growth environments.
- Customer-obsessed, collaborative, and outcomes-driven.
- Strong communicator and relationship builder.
Benefits
- Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
- Free testing for employees and their immediate families.
- Fertility care benefits.
- Pregnancy and baby bonding leave.
- 401k benefits.
- Commuter benefits.
- Generous employee referral program.
