About the position
The Hilton Garden Inn located in Bend Oregon is looking to add to our hospitality family! This hotel is located in the beautiful Old Mill District and just minutes away from thriving restaurants, shops, and trails. If you have a passion for the hospitality industry this position is for you! Come join a wonderful group of people, and a great brand of hotels to start your career! Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.
Responsibilities
- Stock housekeeping cart with cleaning supplies, fresh linens and guest supplies
- Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trash
- Change and replenish bed linens, towels and other guest amenities, as needed
- Clean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting rooms
- Ensure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessary
- Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction
- Turn in and log all guest property left in room or other public space
- Attend pre-shift meetings to learn assignments and the day’s tasks
- Perform deep cleaning tasks, as needed (for example flip mattresses, move furniture)
- Perform guest turn down service, as needed
- Follow Company policies and procedures
- Other duties as assigned by supervisor or management
- Ensure all rooms/assigned tasks are completed with the allotted MPR’s
Requirements
- High school graduate or GED preferred
- Previous hospitality housekeeping experience preferred
- Knowledge of housekeeping and laundry operations and procedures
- Knowledge of proper use and storage of cleaning chemicals
- General knowledge of equipment such as vacuums, commercial washers and dryers
- Able to understand and speak some of the English language
- Able to prioritize work assignments
- Demonstrate genuine care for customers and employees
- Able to work in fast paced environment
Benefits
- Travel Perks
- Optional Daily Pay
- Flexible Schedules
- Health/Life Insurance
- 401k
- Paid Time Off
- Dental/Vision
- Employee Assistance Program
- Referral Program
